Collects ridership and service data using automated and/or manual procedures in the field. Conducts various clerical duties in the office to summarize data into the appropriate reports.

• Conducts passenger counts and schedule adherence checks during varying times of the day and days of the week. Data is collected using automated and/or manual data collector equipment. Data is collected by riding the bus, observing the service in a fixed location or by observing the service from an automobile.
• The Traffic Specialist will wear a company issued uniform while on duty.
• Conducts various clerical duties in the office using calculators, hour/minute machines, copiers, personal computer and other miscellaneous equipment. Accuracy and attention to detail in report preparation and data collection is essential.
• Provides back up to the Customer Service Department as needed to assist in answering telephone inquiries concerning transit services.
• Inspects various localities being considered for bus service or where operational problems may be occurring. Inspections may include reports on vehicular traffic, mileage, control devices and the adequacy of the road.
• Traffic Specialists will work varying shifts and schedules due to the need to collect data from all days and time periods in which bus service is operated.
• Work cooperatively with all levels of personnel.
• Attends in-service training, seminars or other opportunities for professional development as made available by the Agency. Provides training for Agency personnel as required. Actively participates in staff meetings, trainings, etc.
• Has thorough working knowledge of Agency policies and procedures.
• May be assigned special projects with limited notice.
• Other duties and responsibilities as assigned.

• Minimum possession of a High School Diploma/GED.
• One (1) year of office experience with emphasis on figures and accurate record keeping. Additional work experience or education may be substituted for a portion of the work experience or educational requirement.
• Experience in riding public transportation is preferred.
• The ability to quickly learn the data collection and summary report processes is required.
• Must be able to write legibly and make arithmetic computations rapidly and accurately using calculators, hour/minute machines, a personal computer, and other office equipment.
• The employee must have a comprehensive knowledge of the city and region and the ability to quickly learn bus routes and schedule information as well as company policies and procedures.
• Valid drivers' license and the ability to be insured by our insurance company throughout employment. Individual may be required to travel in the course of their daily work.
• Proficient in software programs (word processing, spreadsheet and database), Internet applications and utilization of all relevant office equipment. The ability to learn quickly internal software programs. Must be able to handle confidential information.
• The ability to prioritize projects and have excellent communication skills (especially verbal), interpersonal skills, tact and diplomacy. Ability to work both independently and in a team environment.
• A good work record is essential.

Please visit our website at http://www.cttransit.com/Careers/ to complete the online application. (Include Resume)

Why work at CTtransit ?.......

CTtransit offers a highly competitive benefit package to all full-time eligible employees.

Competitive Wages

• Competitive Pay
• Paid Time Off (vacation, sick and holidays)
• 401k and Pension Retirement plans

• Low cost no deductible medical, dental and vision including family
• Life Insurance
• Company paid Life Insurance and short term disability plans
• Voulntary Supplemental family, Accident Insurance an Additional Disability Plans

• Flexible Spending Account
• Employee Assistance Program
• Tuition Reimbursement