Are you ready to take your career to the next level with a fast-growing company?

Then we want you! Come join in on the action at one of the nation’s top growing roofing companies. Ranked #15 in the nation, Total Home Roofing strives to go above and beyond not only for our customers but also for our employees. From team building, competitive wages, promotion potential, and more. Now is the time to make the transition from your current position into a new one. We even offer full benefits and on-the-job training to help propel you on track to the next position. We can’t wait to have you here at Total Home Roofing!

For this role, we are looking for a determined employee with professionalism, office and phone etiquette, and strong problem-solving skills. In addition to assisting administrative and customer service concerns, the Operation Specialist will be responsible for assisting the Branch Manager from when the job is turned in from our Sales Team until the Production Team completes the construction of the project, including the in-between daily operations of the Naples office.

A qualified applicant will have:

• Ensuring all paperwork is properly completed and entering that information into the company’s project management software.
• Ordering materials, dumpsters, and subcontractors.
• Answering inbound customer calls and questions and delivering top-notch customer service.
• Every member of the Branch Operations Team is accountable for ensuring the timely resolution of any challenges that might impact the customer experience, regardless of the root cause.
• Delivering proactive customer service throughout each project and upholding the company standard of customer service.
• Being a team member in all other fields to progress with new jobs.
• Perform other duties as assigned

Knowledge, Skills, Abilities & Behaviors:

● Service mindset, ability to work with a diverse workforce.

● Must be willing to take personal accountability for the performance of his/her branch.

● Demonstrates high attention to detail with strong organization and time management skills.

● Ability to multitask.

● Excellent verbal and written communication skills.

● Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.

● Proficient with Microsoft Office Suite or related software.

Benefits:

● Health / Vision / Dental / Life/ 401k match

● Paid Vacation, Sick Days, and holidays off

We believe our employees are our greatest resource. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know. When applying for positions in the U.S., must be eligible to work in the U.S. without the need for an employer-sponsored visa (work permit).

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Bonita Springs, FL 34135: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Microsoft Office: 1 year (Preferred)
• Time management: 1 year (Preferred)
• Phone etiquette: 1 year (Preferred)
• Project management software: 1 year (Preferred)

Work Location: One location

Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.