Operations Manager Job at Grand Union Supermarket
Job Description Summary
The Operations Manager is a well-rounded individual responsible for knowing all opening and closing procedures and enforcing all proper operating procedures throughout the store to create a positive work environment for associates and a positive shopping experience for the customer. Primary hours of responsibility 3 – 4 days per week and one night, these hours may vary based on each individual stores hours of operation and the needs of the business.
Description
- Maintains Remarkable Customer Service and customer relations, as well as maintaining acceptable service levels
- Reacts to all customer concerns quickly and effectively while following SOPs to provide the best experience possible
- Closely monitor stock levels and ad support to ensure maximizing sales potential.
- Act quickly and accurately if any problems arise, (customer, associate and or building situations/issues)
- Refrigeration checks completed per SOP and logged.
- Knowledge and awareness of "Crisis Manual" in case of power outage or weather related issue.
- Maintains proper staffing levels to handle the needs of the business.
- Ensures a clean and safe environment for associates and customers by enforcing proper safety, sanitation, and operations policies
- Maintains a friendly, professional and well organized image in all departments including but not limited to the parking lot, vestibule, checkouts etc.
- Performs special store level tasks/projects as assigned by the store manager
- Coordinating of receiving warehouse deliveries per schedule.
- Travel Required: Yes
Environment
- Store : Office Temperature (65F to 75F)
Skills
Years Of Experience
- 2-5 : Retail
Job Type: Full-time
Pay: From $16.51 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Ability to commute/relocate:
- Rome, NY 13440: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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