Operations Center IT Specialist, United States Government Job at Google
Minimum qualifications:
- 5 years of experience in Technical Customer Support, IT Operations, or Systems Administration.
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Experience with Windows, Active Directory Federation Service (ADFS).
- Experience with supporting operating systems, networking, scripting and automation, and application troubleshooting.
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US Government Top Secret/Sensitive Compartmented Information Clearance with polygraph.
Preferred qualifications:
- Bachelor's degree or equivalent practical experience.
- Experience in working with Operating Systems/Networks.
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Experience in supporting Chrome OS, Windows, Mac OS, Unix, Networking, scripting, and automation, application troubleshooting.
- Experience with creating or optimizing deployment and/or support processes for desktops, laptops, video conferencing, wireless devices, software, and patches.
- Experience with creating scripts to automate common tasks.
- Understanding of local and wide area network (LAN/WAN) and mobile computing environments.
About the job
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
The US base salary range for this full-time position is $96,000-$146,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Assist with configuring, maintaining, and monitoring the Operations Center IT infrastructure for a 24/7 mission critical Support and Operations team.
- Participate in a 24/7 on-call rotation for incident response escalation within response SLAs.
- Drive innovative approaches to operating and supporting infrastructure to achieve high results.
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