Operations Associate Job at Maricopa County, AZ
Maricopa County, AZ Phoenix, AZ 85009
$18.50 - $26.00 an hour
Posting Date
05/16/23
Application Deadline
05/18/23
Pay Range
$18.50 - $26.00 per hour
The pay range listed above reflects the FULL pay range for this position. Salary offers are based on the candidate's equivalent experience and internal equity with other Maricopa County employees within the same job classification.
This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.
Job Type
Unclassified
Department
Animal Care and Control
About the Position
Are you a customer service professional looking to help the animals of Maricopa County?
No day will be the same working at the Animal Care and Control Call Center. You will guide and direct customers in licensing, community outreach, state statutes, animal care programs, and much more! Your performance and commitment will contribute to the welfare and safety of the people and animals of Maricopa County.
Are you ready for the challenge? Apply today!
About the Department of Animal Care and Control
Maricopa County Animal Care & Control employees are committed to animal welfare and strengthening the human-animal bond in our community, and we are always looking to add talented individuals to our team, either at our West or East Valley Animal Care Centers. As one of the nation’s largest open-admission shelters, we work with our community to serve the animals and people of Maricopa County. Our adoptions, shelter, clinic, and animal services officer teams learn first-hand about proper care of homeless and stray animals and work hard to help find them new homes.
Proud to Offer
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Perform work with a greater purpose
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Opportunities for growth and development within Maricopa County
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Low-cost, high-value healthcare for you and your qualifying dependents
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Enrollment in Arizona State Retirement System
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Paid vacation, sick, and parental (birth/adoption) leaves
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Extensive wellness program with $60 monthly medical premium discounts
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Employee discounts for goods and services
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Learn more atWhy-Work-Here
We Require
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High School Diploma or GED
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Two years of clerical/administrative experience
We Also Value
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Bilingual in English and Spanish
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Call-center experience
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Experience with data entry
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Experience with automated data processing
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Experience with financial balancing
Job Contributions
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Responds to incoming calls from customers regarding animal activities and licensing
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Listens carefully and speaks clearly, providing information and assistance
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Performs data entry into Chameleon, updating information regarding animals or persons
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Processes and tracks license applications, renewals, and exceptions for dog licensing
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Researches and follows-up on billing notice copies, past due notices, and final notices for animal licensing
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Creates dispatch activities for the Field Team in a timely manner to ensure we safely serve the community
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Generates bite and rabies exposure reports, detailing the information received from the caller in the database and following up as necessary
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Tracks and logs information for Public Health epidemiology and the State Laboratory regarding rabies exposure
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Opens, sorts, and distributes incoming / outgoing mail
Working Conditions
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Candidates must be flexible and able to work some weekends and holidays
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Employees are assigned to any shift, with any combination of days off, determined by the needs of the Department
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Work is performed in a typical office environment
Selection Procedure
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Only the most qualified candidates will be considered
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Consideration will only be given to candidates who submit online applications
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Candidates will be contacted primarily through email and their Workday online application profile
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Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive
Maricopa County is an equal opportunity employer.
Apply Now!
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