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Online Academic Advisor Job at Hillsborough Community College

Hillsborough Community College Tampa, FL

Position Summary
This position is an On Campus Non-Remote position.The position provides front-line customer service and intake processing for online students. The Online Academic Advisors work on campus to assist and advise students regarding applications, registration, course selection, career development, graduation requirements, and transfer process and evaluations.

Job Title
Online Academic Advisor

Classification Job Title
Online Academic Advisor

Full Time/Part Time Position
Full Time

Position Number
TBD

Requisition Number
22444

Department
DM Academic Advising

Required Qualifications
The position requires at least a Bachelor’s Degree and at least two years work experience.

Substitute of Experience for Education Permitted
No

Job Description
The primary focus of this position is:
(1) to provide academic advising for online students through Microsoft Teams (video conferencing) or other online technologies,
(2) to coordinate student outreach with the Online Learning Retention Coordinators, and
(3) to evaluate and promote College-wide initiatives for academic planning (HawkGPS/ Edunav)
(4) to make recommendations for improvement.

Additionally, the Online Academic Advisor evaluates transcripts and performs degree and graduation audits. Advises current and prospective online students on degrees offered by the College and provide general information regarding College policies and procedures which may include financial aid, eligibility for disability services and academic advising for admission requirements.

Preferred Qualifications
Prefer applicants with:
(1) experience in higher education,
(2) knowledge of college admissions, registration and records policies and procedures,
(3) previous experience in community college student services; specifically advising and understanding of financial aid processes,
(4) advanced computer skills and the ability to provide student support and services online,
(5) experience and knowledge of community college programs and student populations,
(6) excellent verbal and written communication skills, and
(7) the ability to work independently and/or in a team environment,
(8) a demonstrated commitment to diversity in higher education.

Supplemental Job Information
There are 8 on-campus non-remote positions that will work at the varying College Campuses .

Additional Documents Required

Campus
All Campuses

Location
10 - Dale Mabry Campus

Pay Rate
$40,290.64

Pay Basis
Annually

Job Open Date
09/21/2022

Job Close Date

Open Until Filled
Yes

Responsible Hiring Manager

Job Category
Professional/Managerial

Job Type
Full-Time Temporary




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