Online Academic Advisor Job at Hillsborough Community College
Position Summary
This position is an
On Campus Non-Remote position.The position provides front-line customer service and intake processing for online students. The Online Academic Advisors work on campus to assist and advise students regarding applications, registration, course selection, career development, graduation requirements, and transfer process and evaluations.
Job Title
Online Academic Advisor
Classification Job Title
Online Academic Advisor
Full Time/Part Time Position
Full Time
Position Number
TBD
Requisition Number
22444
Department
DM Academic Advising
Required Qualifications
The position requires at least a Bachelor’s Degree and at least two years work experience.
Substitute of Experience for Education Permitted
No
Job Description
The primary focus of this position is:
(1) to provide academic advising for online students through Microsoft Teams (video conferencing) or other online technologies,
(2) to coordinate student outreach with the Online Learning Retention Coordinators, and
(3) to evaluate and promote College-wide initiatives for academic planning (HawkGPS/ Edunav)
(4) to make recommendations for improvement.
Additionally, the Online Academic Advisor evaluates transcripts and performs degree and graduation audits. Advises current and prospective online students on degrees offered by the College and provide general information regarding College policies and procedures which may include financial aid, eligibility for disability services and academic advising for admission requirements.
(1) to provide academic advising for online students through Microsoft Teams (video conferencing) or other online technologies,
(2) to coordinate student outreach with the Online Learning Retention Coordinators, and
(3) to evaluate and promote College-wide initiatives for academic planning (HawkGPS/ Edunav)
(4) to make recommendations for improvement.
Additionally, the Online Academic Advisor evaluates transcripts and performs degree and graduation audits. Advises current and prospective online students on degrees offered by the College and provide general information regarding College policies and procedures which may include financial aid, eligibility for disability services and academic advising for admission requirements.
Preferred Qualifications
Prefer applicants with:
(1) experience in higher education,
(2) knowledge of college admissions, registration and records policies and procedures,
(3) previous experience in community college student services; specifically advising and understanding of financial aid processes,
(4) advanced computer skills and the ability to provide student support and services online,
(5) experience and knowledge of community college programs and student populations,
(6) excellent verbal and written communication skills, and
(7) the ability to work independently and/or in a team environment,
(8) a demonstrated commitment to diversity in higher education.
(1) experience in higher education,
(2) knowledge of college admissions, registration and records policies and procedures,
(3) previous experience in community college student services; specifically advising and understanding of financial aid processes,
(4) advanced computer skills and the ability to provide student support and services online,
(5) experience and knowledge of community college programs and student populations,
(6) excellent verbal and written communication skills, and
(7) the ability to work independently and/or in a team environment,
(8) a demonstrated commitment to diversity in higher education.
Supplemental Job Information
There are 8 on-campus non-remote positions that will work at the varying College Campuses .
Additional Documents Required
Campus
All Campuses
Location
10 - Dale Mabry Campus
Pay Rate
$40,290.64
Pay Basis
Annually
Job Open Date
09/21/2022
Job Close Date
Open Until Filled
Yes
Responsible Hiring Manager
Job Category
Professional/Managerial
Job Type
Full-Time Temporary
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