KanCare Ombudsman Office: https://kancare.ks.gov/kancare-ombudsman-office

About the Position:

• Who can apply: Anyone
• Classified/Unclassified Service: Unclassified
• Full/Part-time: Full-Time
• Regular/Temporary: Regular
• Work Schedule: 8:00 am to 5:00 pm
• Eligible to Receive Benefits: Yes
• Hourly Wage: $23.50 - $25.50* Note: Salary can vary depending upon education, experience, or qualifications.
• Veterans’ Preference Eligible: Yes
• Application Deadline: Open Until Filled
• How to Apply: Jobs.ks.gov #206305

Employment Benefits:

• First day of employment coverage under the State Employee Health Plan (SEHP) for medical and prescription drug coverage and dental plan.
• Additional voluntary options including vision, hospital indemnity, accident and critical illness insurance plans and flexible spending accounts.
• SEHP members and their covered family members have access to the HealthQuest Health Center at 9th and Kansas Avenue in Topeka for in person and virtual health care services.
• Sick & Vacation leave
• Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave
• Paid State Holidays (designated by the Governor annually
• Employee discounts with the STAR Program
• Retirement and deferred compensation programs

Visit the Employee Benefits page for more information: https://admin.ks.gov/offices/personnel-services/jobs/benefits

Position Summary & Responsibilities:

Ombudsman Volunteer Coordinator

The Ombudsman Volunteer Coordinator is with the KanCare Ombudsman Office with the Office of Public Advocates. This position requires you to work in the office located in Overland Park, Johnson County.

The Volunteer Coordinator position is assigned the following primary duties and responsibilities:

KanCare Volunteer Coordination: The employee is responsible for coordinating and supporting both the Kansas City and Wichita Satellite offices. The employee supervises the KC Metro office. The employee serves as the subject matter expert for staff and volunteers to refer to when regular position or circumstances arise. This requires the employee to answer the phone, check emails, and/or travel to volunteer sites. The incumbent may provide additional assistance to volunteers or stakeholder as the situations arise. Provide assistance, consultation, and technical assistance for volunteers as needed and when requested. Work collaboratively with supervisor at the Wichita satellite office to promote best volunteer training, mentoring, ongoing education and review of volunteer skills.

KanCare Volunteer Education and Training: The employee will develop, update, and oversee ongoing strategies for training, resources, and advocacy. Training will be completed by staff and volunteers prior to their beginning to work with the public. The employee researches, develops and updates training tools including but not limited to presentations, reviews, tests/quizzes with final approval from the supervisor. Training may be given through various media such as face-to-face or computer-based training.

KanCare Volunteer Staffing: The employee is responsible for recruitment, screening, interviewing, onboarding and training of volunteers. The employee assists the Wichita office supervisor with these responsibilities, providing training and backup.

Minimum Qualifications:

High school diploma or GED and one year of experience organizing and coordinating volunteers in community programs and organizations. Education may be substituted for experience as determined relevant by the agency.

Must pass a background check.

Recruiter Contact Information:

• Name: Kim Warren
• Email: dofapersonnel @ ks.gov
• Phone: 785-296-4770
• Mailing Address: Department of Administration Personnel Office, 900 SW Jackson, Room 401-N, Topeka, KS 66612

Job Type: Full-time

Pay: $23.50 - $25.50 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One location

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