The College of Liberal Arts and Sciences is seeking a detail-oriented, organized, and personable Office Specialist to help coordinate and support our front desk operations in Armstrong Hall on the Tempe Campus.

Under the supervision of an Office Specialist, Sr., this individual works with Academic Advisors and Administrators in The College Dean’s Office, various campus partners and academic departments, new first-year undergraduate students, new transfer students, and students across the university who need assistance with The College majors, minors, certificates, forms, petitions, and approvals.

As the point-person for our daily front desk operations, this position engages in a diverse portfolio of responsibilities, including: front-line clerical duties, coordinating day-to-day front desk activities, supporting and developing student employees, managing conflict and escalated situations, and creating new systems and processes to improve the effectiveness of our front desk.

A competitive candidate for this position is someone who exemplifies a service-oriented approach for students, staff, and campus partners; exercising professionalism, integrity, and critical thinking in a highly visible and fast-paced Academic Advising office in The College.

Clerical & Admin Support

CLAS Office of Student & Acad

Full-Time

EXEC VP/PROVOST

Open

This is not a grant funded position and is not contingent on future grant funding.

$20.19 per hour

22-December-2022

01

• 50% - Coordinate and participate in daily front-of-house responsibilities (answering phones, responding to email-based inquiries, scheduling and managing staff calendars, processing forms, assisting with new student onboarding, and greeting/assisting members of the ASU community in Armstrong Hall).
• 20% - Coordinate daily activities of our student employees and provide ongoing training and development
• 10% - Collaborate with campus partners and departments across the university
• 10% - Perform various duties as assigned
• 5% - Manage supply order process for the office
• 5% - Assist with large college events as needed

Three (3) years of office/clerical experience, which includes one (1) year in a directly related function; OR,Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

• Evidence of effective verbal and written communication skills
• Ability to articulate complex ideas and processes to various audiences
• Administrative/office experience in an institution of higher education
• Experience using multi-line phone systems and computer-based applications (e.g. Microsoft Office Suite, MyASU, Salesforce, Peoplesoft, DocuSign)
• Manage and/or coordinate staff activities, training, development, and performance assessment
• Experience in establishing and maintaining effective working relationships across diverse groups of individuals
• Experience in using organizational and time management skills
• Experience working with student staff

• Duties may change over time depending on unit needs.
• Regular activities require ability to manage multiple tasks at one time, to be able to prioritize tasks, to interact in a team environment, and to communicate through verbal and written work.
• Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds.
• Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.

ASU is a diverse enterprise with a wide variety of work and learning modes, locations and a commitment to sustainability, innovation and employee work-life balance. We are determined to maintain our position as an employer of choice in a competitive labor market.

Flexible work options
Hybrid work is an arrangement where employees spend a minimum of 60% of their regular workweek at their primary ASU work location. Dean or vice president-level approval is required.

The College of Liberal Arts and Sciences (The College) is the largest college at ASU and is organized in a divisional structure comprised of Humanities, Natural Sciences, and Social Sciences. The atmosphere is collegial, priorities are fluid and demands for assistance come from many directions. This position provides an opportunity to exercise initiative, work with very diverse populations and enhance leadership skills.
The College offers the greatest choice and diversity of studies of any school at Arizona State University, the largest public university in the United States. In addition to top academic programs, award-winning faculty, and state-of-the-art lab and research facilities, The College offers unique opportunities to explore a vast spectrum of academic disciplines - from science and math to languages and philosophy - that few other colleges and universities can provide. The College has 90+ undergraduate majors and 140+ graduate degrees housed in 23 interdisciplinary
schools and departments. The College is redefining liberal arts.

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

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In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

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ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.