Description

The Department of Corrections (DOC) is seeking a highly motivated and qualified individual to take on the dynamic role of Office Assistant 3 within the Health Services Division. Correctional Health Care is a rewarding career path at DOC, in which health care professionals treat a wide array of cases for patients residing within a state correctional facility. Health Services is responsible for basic primary care for incarcerated individuals. All disciplines within each of the 12 correctional facilities work closely together to reach a common goal, providing the best, most efficient, and cost-effective health care possible. Emphasis is placed on early identification of health concerns, care for acute and chronic health problems, and preventive care.

SCCC is a 1,936-bed multi-custody facility located five miles west of Aberdeen, on the southern Washington Coast. There are seven living units for medium and minimum long-term custody individuals and an intensive management unit for maximum-custody individuals. SCCC was Washington State's first tobacco-free facility for both staff and incarcerated population.

If you’ve read this far, it is clear you have a desire to make a difference in public service. A completed application packet will include:

• A detailed resume.
• A cover letter regarding your interest and outlining your qualifications.
• Three professional references.

Duties

As the Office Assistant 3, key responsibilities of this position include, but are not limited to:

Kite, Grievance, and external stakeholder (OCO, DRW, Etc.) Tracking:

• 
  Ensure Kites, Grievance, and external stakeholder communications are accurately logged, responded to timely and filed if appropriate for HS staff.
• Reviews kites and grievances for Completeness, accuracy, signatures. Follows up with health services staff when document is incomplete.
• Provides on the spot instruction to bring document into compliance and is formatted correctly.
• Use of OMNI system to research and maintain accurate health record integrity.
• Maintains consistency and accessibility of kites and grievances in accordance with federal and state statutes, regulatory standards, DOC policy directives, operational memoranda, and health services department procedures.

Under the direction of the Administrative Assistant 3, provides clerical support to the Health Services Manager 3, Health Services Manager 2, Health Services Manager 1, Facility Medical Director, Psychologist 4, and the RN4:

• Administrative tasks as assigned
  • Attend meetings
  • Take minutes
  • Compose correspondence
  • Prepare Statistical Data, etc.

Workflow Management/Quality Improvement/ Place Safety Muster

• Plan and organize daily workflow in coordination with staff and facility needs; meet deadlines and the needs of the unit.
• Participates in Health Services Quality Improvement activities as appropriate.
• Participates in Health Services Place Safety Muster as appropriate.
• Other clerical cross-training support as assigned by chain of command.

Staff Support

• Escort new hires, visitors, etc. to health services.
• Compare trip log to trip packets.
• Notify Patient Service Representative(s) of any discrepancies.
• Daily pick up and distribution of Health Services Unit mail.
• Watch porters as needed in areas where staff supervision is required.
• Participate in regular drills, subject to emergency assignments.

Clerical Supplies

• Learn and provide extra support for the supply chain.

Not in OMNI Report (NIO)

• Respond to inquiries from the Medical Disbursement at Headquarters using substantive knowledge of Health Services Department policies, procedures and guidelines to review, research, and verify provider service(s).

Qualifications

What we need (Required Qualifications):

• 
  Experience working in an office or customer service position in a healthcare/services environment.
• Knowledge of and/or ability to learn and understand medical terminology.
• Demonstrated organization and time management skills
• Demonstrate proficiency in basic computer and office skills
• Requires bending, reaching, raising arms over head, pulling health records from shelves at all levels, lifting crates of health records and pushing carts.
• Ability to stand and work on your feet for up to 8 hours per day
• Ability to interpret intent of policies, procedures, written, and verbal communication

COVID 19 Vaccination Requirement – Employees of the WA State Department of Corrections (DOC) are required to be fully vaccinated against COVID-19 as a condition of employment. Any offer of employment is contingent upon verification of your vaccine status. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. You may request an accommodation if you are unable to meet this requirement due to a medical or religious necessity.
Desired Qualifications:

• Experience as a clinical scheduler.

Supplemental Information

IMPORTANT NOTES:

• 
  Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.

**Please note: Phone number AND email address are required for all professional references.

• A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
• We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.
• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.
• This position may be represented by a bargaining unit.
• Requires respirator medical evaluation questionnaire, fit testing, training, and use of respiratory protection as required by the WA Industrial Safety & Act standards. Refer to WAC 296-842 (Download PDF reader) to learn more.

What We Offer:
As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Remote/telework/flexible schedules (depending on position)
• Up to 25 paid vacation days a year
• 8 hours of paid sick leave per month
• 12 paid holidays a year.
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation and so much more!

For questions about this recruitment, or to request reasonable accommodation in the application process, please email nicholas.epps@doc1.wa.gov. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.