$16.48 - $25.54 Hourly

$34,275 - $53,126 Annually

This position is a Pay Band 50

This posting may be used to fill multiple vacancies.

THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE.

The Office & Administrative Support Worker - Supervisor will:

• Provide and coordinate administrative support services for the Human Services Department (HSD) Child Support Enforcement Division (CSED) Bernalillo County Office, County Director, Line Managers and staff;
• Provide support services for all areas of client and customer service in the reception area, to include handling information requests, and performing clerical and secretarial functions;
• Direct and coordinate the execution of fiscal, property management, personnel, and management information systems activities;
• Supervise and direct the clerical unit, ensuring that the unit meets standards set by state and federal guidelines, as well as incentive measures;

The Office & Administrative Support Worker Supervisor is responsible for:

• Providing and coordinating office administrative and secretarial duties, to include assisting the County Director and Line Managers with personnel actions and maintenance of employee personnel files ;
• Providing administrative support for interviews, personnel action forms, correspondence, reports, and memos ;
• Serving as leave and time sheet monitor, employee benefit coordinator, and assisting new employees with completing new employee packets;
• Providing effective and efficient fiscal support in compliance HSD and Department of Finance (DFA) rules and regulations, to include assisting with budget preparation and maintenance of a monthly budget spreadsheet of expenditures;
• Preparing accurate and timely requisitions and travel vouchers and receipting invoices within 5 days;
• Supervising clerical, office, and administrative support staff, to include time sheet and leave authorization;
• Mentoring, establishing and evaluating performance criteria, annual evaluations, performing disciplinary actions if needed, and ensuring proper and sufficient training is obtained by subordinates.

• External customers including custodial and non-custodial parents, employers, courts, and contractors;
• Internal customers including the County Director, Line Managers, field staff, attorneys, State Disbursement Unit, and Centralized Enforcement Unit;

The Ideal Candidate has experience:

• Responding to inquiries from staff in regards to personnel issues utilizing State Personnel Office rules and regulations as well as HSD policies and procedures;
• Utilizing excellent communication skills (both verbal and in writing);
• Utilizing professional etiquette while communicating in person or on the telephone ;
• Organizing, prioritizing, being detail oriented and focused;
• Supervising, monitoring, and evaluating staff.

These combinations of education and experience qualify you for the position:

• Education and years of experience must be related to the purpose of the position.
  

• If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.

Benefits:

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Agency Contact Information:Martha Wossum Emailmartha.wossum@state.nm.us

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.