Company Overview

Since the 1970s, Chicago Family Health Center (CFHC) has become the primary care medical home for thousands of Chicagoans, including some of the city's most vulnerable populations. As an award winning, nationally recognized leading voice for community health centers, CFHC has played a vital role in providing access to affordable, comprehensive healthcare services to underserved communities throughout Chicago. We are a federally qualified community health center that has six locations: South Chicago, East Side, Roseland, Pullman, Chicago Lawn and Chicago Vocational Career Academy.

Our highly skilled doctors and medical staff are dedicated to providing the best possible care to our patients. We recognize the vital role CFHC plays not only in our patient’s health, but also as an essential resource that strengthens the communities we serve, which has established CFHC as a premier provider of choice and we welcome you to join our team. We are recruiting for our Case Manager, apply today and discover the many benefits of sharing your expertise with our valued patients.

Essential Functions

• The Case Manager role involves the use of critical thinking skills and clinical expertise to provide ongoing case and care management to an assigned panel of patients.
• This will include: Managing the ongoing care management for an assigned population case load (Population Health Management),
• Performing Comprehensive Risk Assessments and developing individualized Patient Care Plans for all assigned cases,
• Managing and coordinating patient access to care, including overseeing the efforts of collaborating Care Coordinators, Referral staff and others,
• Addressing all relevant Transitions of Care management when patients obtain hospital-based care, and
• Collaborative participation in the Patient Care Teams.
• Performs various population-health activities such as patient calls, mailings, assembles patient information packets, etc., including conducting pre-visit preparations for a select group of patients.
• Accepts clinical responsibility for patient caseload and to organize it effectively and efficiently regarding clinical priorities and use of time.
• Manages the delivery of care to an active caseload of patients by self and other agencies to reduce the risk of ED utilization, hospital admissions and of deteriorating health - using a patient-centered care plan with their caregiver(s) and the interdisciplinary team.
• Tracks and monitors care utilization for a select group of patients.
• Participates in the disease management with emphasis on patient education and self-care

EXPANDED FUNCTIONS

Complex Population Care Management

Applies nursing theory and research evidence-based practices for the care management of complex patient populations, such as:

• Children under the age of 18 years of age with complex special needs
• Transplant or ESRD patients
• Individuals with an Inpatient stay greater than 21 days
• Individuals discharged from an acute rehabilitation or skilled nursing facility
• Individuals taking multiple medications with complicated treatment plans

Education, Experience and Skills Required

• Associate degree in Nursing from an accredited college or university is minimally required
• Bachelor’s degree in Nursing from an accredited college or university is required to facilitate complex disease care management and advanced patient needs
• Registered Nurse (R.N.) with a valid license in the state of Illinois
• Current CPR Certification
• a minimum of two (2) years experience as a qualified Case Manager preferred.
• Experience of working in a community-based environment.
• Experience of working with highly complex packages of care in a health and/or social care environment.
• Bilingual ability preferred; may or may not be required based on individual department needs.

Equal Opportunity:

Chicago Family Health Center is an affirmative action/equal opportunity employer who is committed to cultivating diversity, equity, and inclusion within all aspects of our organizations. We stand against and prohibit discrimination in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.