Come work for a dynamic team at the newly renovated Resort at Longboat Key Club. This glamorous luxurious-inspired resort is nestled on Longboat Key on the Gulf of Mexico.

We are looking for a highly motivated and energetic Night Auditor who has a passion for service. Enthusiastic employees can help take positive guest experiences to the next level. You’ll be working in an environment that fosters curiosity, collaboration and connection. Free shift meals, Free uniforms and much much more!!!

JOB OVERVIEW: The Night Auditor works at the front desk of a hotel during the night, and they must ensure that the quality and integrity of the establishment are maintained just as diligently as they are during the day.

Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations.

ESSENTIAL JOB FUNCTIONS:

• Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
• Comply with attendance rules and be available to work on a regular basis.
• Balance accounts from day shift
• Manage front desk activity and handling guest check-ins and check-outs
• Ensure customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference
• Handle customer requests and complaints and direct other employees or departments accordingly
• Manage and update all official documentation pertaining to the role.
• Ensure that all end of day activities have been successfully executed by employees in all departments
• Answer calls and queries related to potential booking
• Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests

Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. Ability to effectively deal with guest and employee concerns in a friendly and positive manner. Ability to access and accurately input information using a moderately complex computer system

The Resort at Longboat Key Club is a drug-free workplace. The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. All offers of employment are subject to satisfactorily completing the checks outlined above. The Resort at Longboat Key Club is also an equal opportunity employer committed to hiring a diverse workforce. www.longboatkeyclub.com

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Referral program
• Vision insurance

Schedule:

• Overnight shift

Ability to commute/relocate:

• Longboat Key, FL 34236: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel experience: 1 year (Preferred)
• Night audit: 1 year (Required)

Work Location: One location

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