Night Auditor/Front Desk Agent Job at Country Inn and Suites Washington, DC East - Capitol Heights, MD
Country Inn and Suites Washington, DC East - Capitol Heights, MD Capitol Heights, MD 20743
From $15 an hour
- Performing all check-in and check-out tasks
- Managing online and phone reservations
- Informing customers about payment methods and verifying their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
- any other duties assigned by supervisor
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Night shift
- Overnight shift
- Weekend availability
Supplemental pay types:
- Bonus pay
- Commission pay
- Tips
COVID-19 considerations:
Following county guidelines
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
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