Job Title: National Channel Manager

JOB TITLE: National Channel Manager

DEPARTMENT: Sales

JOB SUMMARY: The National Channel Manager is responsible for a variety of sales activities ranging from recruiting agents and sales channel partners, traditional cold calling campaigns to webinars, video conferences, Social Media engagement, and finally managed prospecting campaigns utilizing technology and marketing resources available from Telesystem. The National Channel Manager must penetrate the Master Agent vail and develop relationships at both the Master and Sub Agent level through active engagement. This position requires the skillful ability to present to potential Agents, clients and existing customers on Telesystem’s unique technology and service which makes us an ideal partner. The National Channel Manager has to attain or exceed quota-driven goals that produce specified revenue and profit generation. Expectation is to create sufficient lead activity to drive toward develop of funnel management system.

The National Channel Manager reports to the Manager, Channel Sales (West).

There are no direct reports to the position.

The National Channel Manager interfaces with the following key personnel within the company, though is not limited by this list: Service Delivery; Sales Engineering; Sales Support; Customer Care; Telecom Executive Team

ESSENTIAL JOB FUNCTIONS

The National Channel Manager is accountable for:

• Achieving business plan goals; meeting new business development goals, selling an appropriate product mix
• Creating and supporting the public and partner facing side of Telesystem thru partner orientation, education and active engagement.
• Joining and participating in professional associations and organizations
• Attending trade shows and conventions that cater to target retail verticals, OEM partners, interconnect service providers and the Agent community at large
• Collaborating with marketing to author and administer automated electronic marketing campaigns that drive activity to a product, vertical or partner set
• Posting material to social media that has been created by Telesystem marketing.
• Joining and participating in networking groups, such as Le Tip, Business Networking International, Women in the Channel, etc.
• Organizing, planning and executing quarterly group networking events for new partner prospects or existing sales channel partners reinforcing engagement and product education.
• Collaborating with marketing and manage a touch-point program, components of which are:
• Cold calling efforts with weekly reserved hours designed at prospecting and producing action items.
• Warm referrals from new customers designed at producing action items.
• Creating, conducting and organizing webinar series for existing/prospective sales channel partners (Telesystem Produced), product or solutions based or driving contacts to company-wide applications.
• Following and enforcing the Company’s policies and procedures, including the EEO guidelines and safety, at all times;
• Performing any miscellaneous duties as needed.

JOB REQUIREMENTS

Education and Experience

• HS diploma or equivalent degree - required
• Bachelor’s degree in Business or Communications - preferred
• 2- 4 years of telecommunications experience – required
• General Sales experience - highly preferred
• Working knowledge of Sales CRM engines, examples include SalesForce, Masterstream, etc. - preferred
• Microsoft Office suite including PowerPoint, Outlook, Excel - required
• Knowledge of Social Media selling – required
• Knowledge of the following telecommunications services: HPBX, SIP Trunking, MPLS, Data Center Applications, MSP Offerings - preferred:

Core Competencies

• Agile – Embraces change; adaptable and flexible; sense of urgency;
• Innovative – Uses critical thinking; Creativity; Continuous learning; Challenges the status quo;
• Customer Focused – External/Internal; Creates the exceptional customer experience; demonstrates a sales and service mentality;
• Collaborative – Teamwork, Proactive knowledge sharing, Constructive Conflict
• Accountable – See it, Own it, Solve it, Do it; Hold each other accountable.

Job Specific Competencies

• Deliver Results – Strategic planning and execution; Makes decisions in the best interest of the Company; Knows and responds to the business climate; Manages ambiguity
• Displays Leadership – Role Model; Communicates vision; possesses Emotional Maturity; Manages Risks; Resiliency; Business Acumen

Skills

• Sales Skills – Develops new business; identifies and sells to customer needs; translates product features to benefits; has good listening skills; is sensitive to customers; delivers effective presentations; negotiates well; uses closing skills appropriately; develops sales skills
• Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others.
• Conducts positive negotiations, ability to compromise, handles conflict, seeks common ground, articulates own and others goals, stays focused on positive outcome.
• Prioritizes well, shows energy, reacts to opportunities, instills urgency in others, meets deadlines;
• Maintains composure during stressful times;
• Careful attention to detail;
• Ability to work independently, with little or no supervision;
• Ability to bring projects/assignments to completion within required time frames;
• Demonstrates good working relationship with other Account Executives, Advertisers, Engineering and Programming personnel

Other Requirements

• Valid driver’s license and driving record that meets company standards at all times
• Background record that meets Company standards;
• Reliable means of transportation at all times
• Valid driver’s license and driving record that meets company standards at all times.
• Strictly maintains confidentiality of financial and/or other information acquired in the course of work; discloses only when authorized, unless legally obligated to do so.
• This position requires the individual to sign a non-compete / confidentiality agreement.

WORKING CONDITIONS

• The National Channel Manager is a full-time exempt position. The regular hours of work are 40 hours per week and overtime as needed as assigned by supervisor according to the Company’s needs.
• The National Channel Manager will be required to drive or fly as needed to maintain positive relationships with agents.
• Overnight hotel stay may be required in conjunction with travel.
• The National Channel Manager is required to drive on the job as needed and is subject to regular MVR checks. He/she must maintain a valid driver’s license and maintain a driving record the meets Company standards for an insurable driver at all times. Any time these conditions are not met, he/she must not drive on the job and must immediately report it to his/her supervisor.
• The Company is a drug-free workplace. All employees are required to adhere to the Company’s drug-free workplace programs and policies. Pre-employment testing is mandatory along with random testing throughout continued employment.
• The duties assigned, the hours worked, and the status of this position is subject to change as the needs of the company changes.

USE OF COMPANY RESOURCES, EQUIPMENT, AND CONFIDENTIAL INFORMATION

Company resources, equipment and information are provided to employees to facilitate work. They may not be used for purposes other than work without proper authorization. Any unauthorized use of Company resources, equipment or information is strictly prohibited. Any unauthorized use of customer data or any other company information gained via any company resource is a breach of confidentiality and is strictly prohibited. Any unauthorized use of company resources, equipment information and/or breaches of confidentiality may be cause for termination of employment.

The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

Job Type: Full-time

Pay: $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Education:

• High school or equivalent (Required)

Experience:

• Telecommunication: 2 years (Required)
• Sales: 3 years (Required)
• Social Media Selling: 1 year (Required)

Work Location: Remote

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