POSITION SUMMARY

Provide information on Credit Union products and services to current and potential members according to all Credit Union policies and procedures and Federal and State rules and regulations. Prepare, analyze, process, and document all required forms and related documentation for real-estate loans. Approve or deny loan applications. Promote Credit Union products and services.

QUALIFICATIONS/EDUCATION

• High school diploma or equivalent
• 2 years+ of Mortgage Lending experience
• Professional appearance and demeanor

KNOWLEDGE/SKILLS/ABILITIES

• Strong leadership and interpersonal skills
• Excellent oral and written communication skills
• Analytical abilities and problem-solving skills with attention to detail
• Ability to handle multiple tasks and prioritize workload
• Proficient computer skills
• General knowledge of office machines (fax, copier)
• Ability to work converse and work well with the public

DUTIES/RESPONSIBILITIES

• Assist prospects and/or members with inquiries regarding all types or mortgage loans and in completing loan applications over the phone, electronically and/or in person.
• Interview loan applicants and assist with the loan application process. Determine their needs and recommend the right loan products to meet the members goals.
• Request and obtain all necessary supporting documentation and inspect documents for accuracy and thoroughness.
• Review loan application, credit reports and assess applicants’ capacity to repay and minimize risk.
• Notify member of loan decision. Correspond with members, applicants, and creditors to resolve questions regarding application information. Educate on credit when needed.
• Works closely with title companies, realtors, loan processors, insurance agents or any other necessary party to ensure smooth closing and loan has been processed accurately.
• Maintains knowledge of trends and developments in local real estate market, changes in rules, regulations and best practices.
• Develops and maintains contacts with local realtors and developers to promote and encourage use of Ripco Credit Union for residential mortgages.
• Cross selling of other Ripco Credit Union Products.
• Assist with various other duties as needed.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Rhinelander, WI 54501: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Fair Housing regulations: 1 year (Preferred)
• Loan origination: 2 years (Required)

Work Location: One location

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