Job Summary:

As an essential member of an interdisciplinary treatment team, the Mental Health Technician provides behavioral health interventions to clients in an acute treatment setting. Performs client care in an environment that optimizes safety and reduces the likelihood of medical/clinical care errors while providing therapeutic support. Assists client’s in daily living activities and leads supportive care initiatives, while ensuring alignment with treatment goals. Operates within Standards of Care outlined by Diversus Health polices and procedures, to include maintaining protective oversight of environment and clients while they are on the unit .

Essential Functions:

• Actively monitors for clinical and environmental risk issues, while consistently following all safety procedures. Duties include but are not limited to completing Q15 checks, line of sight, one to one and other safety checks as ordered by providers, monitoring of utensils, and contraband on the unit and completion/documentation of shift safety checks
• Supports nursing staff in the client admissions process. Duties include but are not limited to inventory and storage of client’s personal property and associated documentation, and orienting clients to the unit.
• Oversees and interacts with clients on the unit while maintaining healthy therapeutic boundaries. Verbally de-escalates clients in crisis when appropriate.
• Is trained in Handle with Care Techniques prior to participating in a patient de-escalation event
• Conducts skills groups that are evidence-based and relevant to team-based care plan and clients being served. Accurately documents participation in Electronic Medical Records (EMR).
• Supports and supervises the visitation process on the unit. Assures appropriate documentation/consents have been completed. Reports any issues or concerns to the charge nurse on duty.
• Obtains clients vital signs when delegated by nursing. Accurately documents vitals in EMR.
• Assists providers with daily client care and discharge duties within scope of role, to include but not limited to patient education, outreach, crisis response planning, coordination of continued care and transportation, processing and return of personal items.
• Monitors patient nutritional intake and reports to Nursing
• Completes all documentation, to include but not limited to QIR’s and group notes when appropriate, in accordance with Diversus Health policies and procedures.
• Assists in maintaining a safe and secure environment for staff and clients. Uses trained skills of Handle with Care (HWC)in safely managing crisis situations with escalated clients and responds according to approved protocols for crisis situations and restraint/seclusion events.
• Actively engages in team meetings, in-service trainings, and supervisory sessions as required. Completes compliance and other applicable trainings within required time frame. Performs other various shift duties as assigned by management.
• Fosters an environment of teamwork within the unit, the LAS system and with community partners.

Knowledge/Skills/Abilities:

• Bachelor’s Degree in Psychology, Sociology, Social Work, or a related field preferred OR
• High School Diploma or equivalent. With lived experience in one of the following:
  • A person who uses his or her lived experience of recovery from mental illness/or addiction, plus skills learned in formal training, to deliver services in behavioral health settings to promote mind-body recovery and resiliency
  • Or, having a family member who has mental illness or substance use disorder and the knowledge of the behavioral health care system gained through navigation and support of their family member
• 1+ years’ experience in an acute care setting or Community/Inpatient Behavioral Health, preferred.
• Proficient written and oral communication skills with the ability to accurately and professionally implement and document services provided to clients.
• Possess basic computer skills and type 25+ w.p.m. for the input and output of client information, using electronic medical records.
• Experience working in a team environment.
• Embodies a commitment to:
  • Passion: a commitment to being present in the moment to create excitement and allow individuals to utilize their passion in daily functions. Help individuals connect their daily responsibilities with Diversus Health’s larger mission
    • Humility: Level setting with all parties and advocates for all voices within Diversus Health
    • Corporate Citizenship: continued commitment to behave ethically and contribute to economic development while improving the quality of life of our workforce and their families, as well as of the local community and society at large.
    • Value in diversity: ability to recognize the value in differing perspectives, culture, etc., and leveraging those diverse components to develop experiences aligned with our internal and external communities
  • Innovation: thinking differently than the status quo to explore opportunities that provide a competitive advantage.
    • FUN: Contribute to, and be part of, an environment where individuals feel joy, comfort and connected to the organization’s larger initiatives, while simultaneously experiencing a sense of cultural acceptance and belonging
    • Integration: cross functional implementation of theory, principles, and best practices from across the behavioral health industry in order to improve execution of strategies and deliver high quality experiences
  • Excellence: unwavering commitment to work that reflects the standard our colleagues and persons expect and deserve.
    • Transparency: communication, steward of resources, and the mistakes one makes (Fail/Fail Fast/Fail Fast Forward), while giving credit where it is due.
    • Safety: speaks to interconnectedness of all facets (departments and personnel) of the organization

Diversus Health does not discriminate against applicants or employees on the basis of age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.