Member Marketing Manager Job at SWORD Health
Each year, 2 billion people across the world are limited by physical pain. By helping people live without pain, they are free to do the things they love most with the people they love—and never miss a moment. This is what we do. We create and design new technologies to solve one of the biggest problems in healthcare: taking care of our Physical Health. Sword Health is the world’s fastest growing digital musculoskeletal (MSK) care provider on a bold mission to free two billion people from acute, chronic, and post-surgical physical pain. Our customers include some of the most progressive Fortune 100 and 500 companies, as well as over 160+ other established businesses across the world.
The Sword program allows members to complete a personalized physical therapy program from the comfort of home, with continued support and supervision from one of our talented Sword specialists. Sword’s personalized care is more effective than traditional standards of care, and has proven to deliver best-in-class clinical results. Since breaking into the market less than two years ago, Sword has worked with insurers, health systems, and employers in the U.S., Canada, Europe, and Australia to make high quality musculoskeletal care accessible to everyone.
This is an opportunity to join Sword during a time of hyper growth and expansion. After our recent $2bn valuation, we’re excited to continue accelerating our impact by scaling with high caliber people with passion, commitment and energy to create and deliver technologies, services and products that drive human progress forward. We welcome you to join our mission, to make a difference on a grand scale and play a pivotal role with a global team at Sword– working alongside great people pioneering novel products and cutting edge technologies.
What you'll do:
- Lead enrollment marketing for new and existing customers - this includes adjustments to the standard playbook, adding custom marketing as needed, and project managing all marketing preparation required to execute a successful campaign.
- Create long-term enrollment marketing strategies for customers that take into account their lifecycle stage, marketing data, population-specific needs, and desired outcomes
- Work cross-functionally with Customer Success, Design, Sales, and other teams to build and execute on marketing plans.
- Identify and execute innovative enrollment opportunities, using a test and learn approach to validate proof of concept before taking key learnings to expand
- Define, drive and measure KPIs for all initiatives
- Continuously innovate SWORD’s approach to Enrollment Marketing
- Inspire customer confidence in SWORD member marketing expertise and analytics
- Scale marketing operations and tactics - build and maintain scalable processes that ensure best practices are maintained and work is completed efficiently as we scale.
About you:
- 4+ years in user growth / user acquisition marketing
- Experience in healthcare technology preferred
- Proven track record of driving towards goals under set targets, timelines and budgets
- Highly curious, motivated, proactive, and adaptable to a fluid environment
- Strong written and verbal communication skills and the ability to work effectively with cross-functional teams
- Excellent Excel/Google Sheets and PPT/Google Slides skills
- Strong attention to detail
Sword Benefits
Comprehensive health, dental and vision insurance
Equity Shares
401(k)
Unlimited Vacation
Paid Holidays
Flexible working hours
Work from home
Parental leave
Free Digital Therapist for your family
Sword is proud to be an Equal Employment Opportunity employer. We champion diversity and are committed to building a team that represents a variety of backgrounds, perspectives and skills. At SWORD, we believe that diversity and inclusion among our applicants and team members is critical to our success as a global company. The more inclusive and diverse we are, the bigger our impact will be.
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