Job Title: Front Desk Receptionist

Job Summary:
Our medical office is seeking a Front Desk Receptionist/Office Coordinator to join our team. The ideal candidate will be responsible for providing exceptional customer service to patients, managing the front desk, and performing administrative duties to ensure the smooth operation of the office.

Responsibilities:
- Greet patients and visitors in a courteous and professional manner
- Answer incoming calls and direct them to the appropriate staff member
- Schedule appointments and confirm patient appointments
- Maintain patient records and update patient information as needed
- Collect and process patient payments
- Prepare and file patient charts and other documents
- Monitor and maintain office equipment and supplies
- Perform general office duties such as scanning, copying, and faxing
- Assist with insurance verifications and pre-authorizations
- Assist with billing and collections as needed
- Communicate with patients regarding billing questions and payment plans
- Collaborate with medical staff to ensure patient satisfaction

Requirements:
- High school diploma or equivalent
- Previous experience in a medical office setting preferred
- Excellent customer service and communication skills
- Proficient in Microsoft Office and basic computer skills
- Ability to work independently and as part of a team
- Detail-oriented with strong organizational and multitasking skills
- Familiarity with medical billing and coding preferred
- Bilingual (English/Spanish) preferred

Physical Requirements:
- Ability to sit or stand for extended periods of time
- Ability to lift up to 25 pounds

Working Conditions:
- This is a full-time position with a regular Monday to Friday schedule.
- The position is located in a medical office setting with frequent interaction with patients and medical staff.
- Punctuality and attendance are essential for the role.

We offer competitive compensation and benefits packages. If you are looking for a challenging and rewarding opportunity in a patient-focused medical office, please submit your resume and cover letter.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• Health insurance
• Paid time off

Healthcare setting:

• Private practice

Medical specialties:

• Orthopedics
• Sports Medicine

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Delray Beach, FL 33484: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service (Preferred)
• Medical terminology (Preferred)
• Computer skills (Preferred)

Work Location: In person

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