Position Title: Market Coordinator

Position Type: Part time. Evenings and/or weekend hours are required. Outdoor market work required; markets are rain or shine.

Salary: Starting pay $15/hour

Organizational Overview:

Market Umbrella is a 26-year-old community non-profit that operates the Crescent City Farmers Markets, provides community education related to nutrition and healthy eating, and offers a robust array of food access programs. Our work supports Southeast Louisiana foodways and culture, serves as a small business incubator and supporter of the local economy, and provides food access programs to help all New Orleanians have greater access to fresh, local foods. The Crescent City Farmers Market operates weekly farmers markets in the New Orleans area, hosting over 70 local small farmers, fishers, and food producers, and more than 100,000 shoppers annually.

Description:

This part-time staff member will assist in the coordination and operation of weekly farmers markets. The Market Coordinator’s main work is in day-to-day market operations, but will also contribute to outreach and promotion of the market and Market Umbrella’s programs and mission. The Market Coordinator will report directly to the Director of Markets.

Market Coordinator is responsible for:

• Market prep - preparing market supplies, market tokens, point of sale equipment, merchandise, market maps, signage, and other supplies required for market events and confirming vendor attendance
• Performing physical market set-up and break-down of tables, tents, and signage and daily operations (rain or shine, year-round)
• Staffing welcome tent- includes providing excellent, personable, informative customer service, welcoming new and current customers to market, market merchandise sales, fielding shopper and vendor questions, oversight of volunteers and interns, responding to customer service phone calls
• Processing credit cards, debit cards, EBT cards, and checks in exchange for market tokens
• Administering market community outreach programs and social benefit currencies programs (FMNP, WIC, SNAP, Marketeers) and other incentive programs at the market which can include issuing and explaining market currencies, market tours, and sharing program or market information
• Vendor relations – includes but may not be limited to directing vendors to spaces according to market map, token reimbursements, market fee collection, communicating market endeavors to vendors, addressing and/or communicating vendor inquiries/concerns to appropriate staff person, policy enforcement
• Completing market token counts and market financial close-out reports, processing credit card settlements, recording cash sales, counting all rent receivables, and recording other inventory counts
• Completing post-market reporting and needed data entry
• Outreach and marketing - This can take the form of writing newsletter articles, social media promotion, tabling events, attending community meetings, setting out and collecting yard signs, flyering, etc., and may take place outside of the normal hours set for this position.
• Filling in for market staff at other markets as needed
• Contribute to music, prepared food, and special event booking and special event planning as market operations normalize post-COVID
• Assisting MU with other duties as needed including with, market equipment maintenance and inventory, etc.

Qualifications:

• College degree or current student, or relevant work experience (as in retail, customer service, public health, food service, social work, food systems, or other related field).
• Highly organized self-starter with strong cash handling accuracies, attention to detail, demonstrated customer service skills, and excellent verbal communication and interpersonal skills.
• Familiarity with Microsoft Office suite, G suite, and common social media platforms.
• Familiarity with basic accounting principles preferred.
• Ability to manage relationships with a diverse population of stakeholders
• Highly responsible and accountable.
• Willingness to wear a work uniform and dress appropriately for the weather and as an ambassador of MU.
• Can lift 40+ pounds repeatedly and throughout the summer and in good humor.
• Provide documentation of COVID-19 vaccination
• Familiarity with or enthusiasm for local food systems strongly preferred.
• Must have vehicular transportation and valid driver’s license to transport market equipment and supplies
• Available schedule includes alternate Tuesdays Uptown from 6am-2pm and Sunday in City Park from 6am-2pm, and can include other market-related activities for a minimum of total of up to ~ 29 hours per week.

To apply, please submit resume and cover letter to employment@marketumbrella.org. Applications will be reviewed on a rolling basis.