Manager, Workplace Services Job at Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the US, and we’ve set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you’ll make a valuable — and valued — contribution. We’re a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
We are looking to hire a Manager, Workplace Services to join our Workplace team. This is a hybrid office management/facilities operations role providing support to our San Jose, CA office. This role serves internal customers as well as represents Roku to external partners/vendors.
What you’ll be doing
- Managing the services to support 700,000 sq. ft +/- Campus with a population of 3,000 employees once fully occupied
- Managing and motivating a diverse experience team with varied skill sets and at various stages in their careers
- Making guests and our people feel like HQ campus is a unique, welcoming, and efficient place to work and visit
- Work with cross-functional resources to build a best-in-class campus which is fun, productive, safe, and efficient
- Be a numbers person, knowing how to manage budgets will be key in this role. From finding cost savings to making a little go a long way are just some of the fiscal attributes we are looking for
- Work across our teams supporting social events, from the annual holiday party to regular happy hours, the workplace team are here to deliver those experiences that make our people smile
- Communicate effectively, on a regularly scheduled cadence, to ensure partner alignment
- Work with our planning and facilities team to anticipate changes to campus needs, ensure all new hires are set up appropriately and leavers have a smooth transition
- Balance a wide range of long-term projects to improve the day-to-day operations of the campus
- Always look to make us better, proactively identify and recommend opportunities that focus on better methods to achieve objectives which may include process efficiencies, quality improvement, risk mitigation, cost improvements and any other relevant factors that influence workplace experience
We’re excited if you have
- 7+ years of operations and office management experience, preferably in a fast-paced tech or professional services environment
- Experience managing people and growing them for success
- Available to lead projects as the business demands. Day, evening, and weekend execution is standard for this role
- Someone with exceptional communication skills, an ability to explain the unexplainable, and a natural ability to gain the trust across all levels
- Demonstrated entrepreneurial skill set, delivers hustle with style and grace
- You have a strong attention to detail, organizational planning, time management, and multitasking abilities
- You bring strong people and project management, organizational, logistical, research skills, and a demonstrated ability to run multiple projects and priorities within agreed timelines and budgets
- You have an active, hands-on approach to problem solving
#LI-RR1
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We’re independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
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