EverSource is looking for bright, happy, engaging people who want to make a difference in our client's "habitat", and it doesn't hurt to have lofty goals either. We offer job training and opportunities to grow professionally. Our culture is a promote-from-within environment where upward movement is not only possible, but the expectation. We are expanding and need the best and brightest people! If you are looking to join a team of motivated, self-starters who believe that customer service is the key to success, we want to hear from you.
Mail Associate (1187952)
Job Type: Full-Time, 40-hour week
Schedule: 9 AM - 6 PM, Monday-Friday
Pay: $17.00/HR
Zip Code: 10020 (Near Radio City Music Hall)
Benefits: Medical, Dental, Vision, 401k, Life Insurance/AD, Disability Insurance (STD/LTD), Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs), Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance and Voluntary Benefits (including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program)
Perks: Uniform Suits Provided
Job Summary: Accepts incoming mail and processes, sorts, and delivers it to the proper recipients. Assists with general office services tasks, concierge services, and lunch cart monitoring among other duties as assigned.
Responsibilities:
· Maintain a positive attitude in busy environments and provides excellent customer service
· Receive, sort, scan, track and deliver all classes of US mail along with coordinating and processing outbound mail/packages
· Monitors packages for hazardous and suspicious materials
· Receives, records messenger packages
· Support Concierge duties as needed
· Attends daily lunch cart to support client population
· Assists Site Manager with duties as needed
· Supports other client sites as required by senior leadership
· Follows all processes established in the client standard operating procedures
· Follows established customer inquiry processes and responds to customer needs and requests
· Promptly informs supervisor of potential problems or customer concerns
· Participates in cross-training of other areas of service with a willingness to embrace and perform continuous training and professional educational programs
· Performs other office services duties as assigned
Qualifications and Skills:
· High school diploma or equivalent (GED)
· Proven customer service-related experience
· Basic computer skills including MS Office or equivalent
· Excellent communication skills
· Ability to effectively work both individually and in a team environment
· Ability to solo lift up to 40 pounds
About EverSource:
EverSource is an innovative business process outsourcing company that ensures dedication to its clients and a positive company culture. From mailing processes to copy center management, EverSource associates perform essential tasks efficiently, thoroughly, and in a personalized manner. As a company, we are committed to providing our clients with top-notch services and our associates with frequent growth opportunities. At EverSource you will be a valued team member whose innovative thinking will be not only accepted but encouraged and implemented. Read more about us at our website: www.eversourcefm.com.EverSource is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Experience:
- Customer Service: 2 years (Preferred)
- Microsoft Office: 2 years (Preferred)
Work Location: One location
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