Laboratory Supervisor-General Lab (Nights) Job at IDEXX
Are you a NATURAL PEOPLE LEADER?
Do you excel in...
Positive communication with your team
Show empathy and compassion while remaining goal driven
Ability to delegate fairly and strategically
Leading your team with humility and grace
Believing in the principles of Servant Leadership
Supporting individual growth
Fostering a positive team while reducing conflict and improving morale
If this sounds like your management style, then our North Grafton team needs YOU!
Primary Duties and Responsibilities:
Supervises day-to-day activities in a business unit/group/area/function/program.
Supervises staff, assigns work, monitors activities and evaluates performance. Administers employment actions, provides coaching and guidance to staff and promotes staff training and development. Provides input to department policies and procedures.
Leads work activities of the business unit/group/area/function/program;plans and organizes work, provides for adequate staffing and resources, and maintains work on schedule so that ongoing internal and/or external customer satisfaction is maintained. Builds customer relationships and manages escalated/critical issues.
Communicates with other related departments to coordinate work and resolve issues as needed. Provides internal/external customer feedback and leads/participates in teams/projects related to business unit/group/area/function/program.
Leads/contributes to process/other improvements based on evaluation of existing procedures and business needs. Utilizes data, metrics and system tools to ensure efficiency and to maximize customer experience. Identifies problems, obstacles and opportunities and proactively takes action to address issues. Strives for continuous improvement.
Contributes to the maintenance of department technology and systems resources. Coordinates with other departments and vendors as needed to resolve issues, and maintain ongoing functionality.
Prepares reports and other information summarizing work activities. Prepares various analyses as needed to highlight issues and resolve questions.
Maintains knowledge of Company products and services within business unit/group/area/function/program, as well as changes and developments in the industry affecting work activities. May participate in outside industry groups and forums related to business activities.
EDUCATION:
Bachelor's degree or equivalent combination of education and experience required.
While lab experience is preferred, it is not required. However, previous supervisory and leadership experience is required.
REQUIRED SKILLS AND ABILITIES:
Supervisory skills and ability.
Ability to organize, prioritize and direct work activities.
Experience with the operations, products and services in the area supervised.
Customer service skills, with experience working with customers (internal and/or external) and maintaining good customer relationships.
Reasoning and analytical skills to resolve issues.
Project management skills and abilities.
Communication skills, both verbal and written.
Personal computer skills, including Microsoft Office.
PHYSICAL DEMANDS:
Extensive sitting, standing and computer use.
Extend and reach with hands and arms and use hands and fingers.
Occasionally required to climb, balance, bend, stoop, kneel or crouch.
May be required to lift, move and carry up to 50 pounds.
Fluency in the English language
Some travel required.
Some positions may work with exposed moving electro-mechanical parts and may require proper protective equipment.
WORK ENVIRONMENT:
General office environment.
Normal office noise level, with occasional moderate noise.
Veterinary diagnostics laboratory
LEVELING GUIDE:
Typically supervises larger or more complex areas.
In some instances is responsible for function/program only without subordinate Supervisors/Staff.
Provides input on resource planning and policy development.
Work primarily focused on coordinating day-to-day activities of area supervised; may have subordinate Supervisors; coordinates work activities with other Supervisors.
Decisions are guided by policies, procedures and business plan; receives guidance and oversight from the Manager.
Applies acquired expertise to analyze and solve problems without clear precedent.
Typically 2-3+ years' Supervisory experience, with in-depth experience in the areas supervised.
As a night-shift Laboratory Supervisor at IDEXX, you will be a people leader at one of the largest veterinary diagnostic companies in the world. You will supervise a team of Medical Laboratory Technicians; who are helping to analyze samples that help veterinarians diagnose and treat pets. The focus on enhancing the lives of people and pets, starts with our own employees and empowering them to achieve their goals, focusing on continuous improvement, and supporting the strong collaboration and inclusiveness that exist in our team. This is a full-time role with competitive benefits and performance incentives.
IDEXX reference laboratories is a global network united by a shared commitment to enhancing pet care where the true strength in our name is the people behind it. Our reference laboratories make it possible for our customers to discover more with our unrelenting commitment to innovation, personalized support, guidance, and expertise; while providing the most complete and advanced menu of diagnostic tests along with technology and tools.
In this Role:
You will leverage your passion for coaching and developing employees, and helping them reach business goals and their full potential
You will organize staff schedules, coordinate workflow, and oversee costs and metrics
You will problem-solve every day, from trouble-shooting diagnostic analyzers to resolving situational workflow and turnaround time challenges
You will be a business leader and a people leader for the lab and the line of business
You will bring your passion and enthusiasm for teamwork, success, innovation, and excellence to your role, every day.
What You Will Need to Succeed:
You’ve directly supervised 5+ employees in a fast-paced and/or high-volume work environment
You love a fast-paced, high-volume, innovative work environment
You are passionate about people leadership
You are excited about the opportunity to use your skills and abilities in promoting the health and well-being of animals.
Able to meet the physical requirements that go with working in a lab – standing and sitting for extended periods of time, phone & computer use, extended reach, lifting up to 50lb, and specific vision ability – close, color, depth perception, and ability to adjust focus.
This is a laboratory, so there is potential exposure to biohazards, agents known to cause zoonotic diseases, and hazardous chemicals.
Schedule:
This is a full-time (40 hour/week), night shift position with hours Monday night - Saturday morning, 11:30pm - 8:00am.
The shifts can be slightly flexible as there may be morning meetings.
Weekend shifts are required (every 2 months.)
The shifts and hours may vary depending on staff meetings and business needs.
Why IDEXX?
We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Does this sound like the opportunity for you?
Apply today!
#LI-LAB
#IND-LAB
Let’s pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Do you excel in...
Positive communication with your team
Show empathy and compassion while remaining goal driven
Ability to delegate fairly and strategically
Leading your team with humility and grace
Believing in the principles of Servant Leadership
Supporting individual growth
Fostering a positive team while reducing conflict and improving morale
If this sounds like your management style, then our North Grafton team needs YOU!
Primary Duties and Responsibilities:
Supervises day-to-day activities in a business unit/group/area/function/program.
Supervises staff, assigns work, monitors activities and evaluates performance. Administers employment actions, provides coaching and guidance to staff and promotes staff training and development. Provides input to department policies and procedures.
Leads work activities of the business unit/group/area/function/program;plans and organizes work, provides for adequate staffing and resources, and maintains work on schedule so that ongoing internal and/or external customer satisfaction is maintained. Builds customer relationships and manages escalated/critical issues.
Communicates with other related departments to coordinate work and resolve issues as needed. Provides internal/external customer feedback and leads/participates in teams/projects related to business unit/group/area/function/program.
Leads/contributes to process/other improvements based on evaluation of existing procedures and business needs. Utilizes data, metrics and system tools to ensure efficiency and to maximize customer experience. Identifies problems, obstacles and opportunities and proactively takes action to address issues. Strives for continuous improvement.
Contributes to the maintenance of department technology and systems resources. Coordinates with other departments and vendors as needed to resolve issues, and maintain ongoing functionality.
Prepares reports and other information summarizing work activities. Prepares various analyses as needed to highlight issues and resolve questions.
Maintains knowledge of Company products and services within business unit/group/area/function/program, as well as changes and developments in the industry affecting work activities. May participate in outside industry groups and forums related to business activities.
EDUCATION:
Bachelor's degree or equivalent combination of education and experience required.
While lab experience is preferred, it is not required. However, previous supervisory and leadership experience is required.
REQUIRED SKILLS AND ABILITIES:
Supervisory skills and ability.
Ability to organize, prioritize and direct work activities.
Experience with the operations, products and services in the area supervised.
Customer service skills, with experience working with customers (internal and/or external) and maintaining good customer relationships.
Reasoning and analytical skills to resolve issues.
Project management skills and abilities.
Communication skills, both verbal and written.
Personal computer skills, including Microsoft Office.
PHYSICAL DEMANDS:
Extensive sitting, standing and computer use.
Extend and reach with hands and arms and use hands and fingers.
Occasionally required to climb, balance, bend, stoop, kneel or crouch.
May be required to lift, move and carry up to 50 pounds.
Fluency in the English language
Some travel required.
Some positions may work with exposed moving electro-mechanical parts and may require proper protective equipment.
WORK ENVIRONMENT:
General office environment.
Normal office noise level, with occasional moderate noise.
Veterinary diagnostics laboratory
LEVELING GUIDE:
Typically supervises larger or more complex areas.
In some instances is responsible for function/program only without subordinate Supervisors/Staff.
Provides input on resource planning and policy development.
Work primarily focused on coordinating day-to-day activities of area supervised; may have subordinate Supervisors; coordinates work activities with other Supervisors.
Decisions are guided by policies, procedures and business plan; receives guidance and oversight from the Manager.
Applies acquired expertise to analyze and solve problems without clear precedent.
Typically 2-3+ years' Supervisory experience, with in-depth experience in the areas supervised.
As a night-shift Laboratory Supervisor at IDEXX, you will be a people leader at one of the largest veterinary diagnostic companies in the world. You will supervise a team of Medical Laboratory Technicians; who are helping to analyze samples that help veterinarians diagnose and treat pets. The focus on enhancing the lives of people and pets, starts with our own employees and empowering them to achieve their goals, focusing on continuous improvement, and supporting the strong collaboration and inclusiveness that exist in our team. This is a full-time role with competitive benefits and performance incentives.
IDEXX reference laboratories is a global network united by a shared commitment to enhancing pet care where the true strength in our name is the people behind it. Our reference laboratories make it possible for our customers to discover more with our unrelenting commitment to innovation, personalized support, guidance, and expertise; while providing the most complete and advanced menu of diagnostic tests along with technology and tools.
In this Role:
You will leverage your passion for coaching and developing employees, and helping them reach business goals and their full potential
You will organize staff schedules, coordinate workflow, and oversee costs and metrics
You will problem-solve every day, from trouble-shooting diagnostic analyzers to resolving situational workflow and turnaround time challenges
You will be a business leader and a people leader for the lab and the line of business
You will bring your passion and enthusiasm for teamwork, success, innovation, and excellence to your role, every day.
What You Will Need to Succeed:
You’ve directly supervised 5+ employees in a fast-paced and/or high-volume work environment
You love a fast-paced, high-volume, innovative work environment
You are passionate about people leadership
You are excited about the opportunity to use your skills and abilities in promoting the health and well-being of animals.
Able to meet the physical requirements that go with working in a lab – standing and sitting for extended periods of time, phone & computer use, extended reach, lifting up to 50lb, and specific vision ability – close, color, depth perception, and ability to adjust focus.
This is a laboratory, so there is potential exposure to biohazards, agents known to cause zoonotic diseases, and hazardous chemicals.
Schedule:
This is a full-time (40 hour/week), night shift position with hours Monday night - Saturday morning, 11:30pm - 8:00am.
The shifts can be slightly flexible as there may be morning meetings.
Weekend shifts are required (every 2 months.)
The shifts and hours may vary depending on staff meetings and business needs.
Why IDEXX?
We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Does this sound like the opportunity for you?
Apply today!
#LI-LAB
#IND-LAB
Let’s pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.