Laboratory Assistant - POC and Clinical Support Job at Duly Health and Care
Overview:
Duly Health and Care works to understand what matters most to you. We recruit and retain team members who share a relentless passion and pride for helping others live happier and healthier lives. We invest in helping our team members develop their talents in a way that is rich in personal meaning. We invite you to join us, fulfill your purpose and make your mark!
Are you ready to challenge the expected to deliver the extraordinary?
Responsibilities:
Good enough isn’t for us. Duly Health and Care’s team members show up every day driven to exceed expectations. We challenge assumptions and invite dissent to accomplish bold goals and unleash the most extraordinary work of your career. We see and support the remarkable in every person within and beyond the walls of our work.
Duly Health and Care works to understand what matters most to you. We recruit and retain team members who share a relentless passion and pride for helping others live happier and healthier lives. We invest in helping our team members develop their talents in a way that is rich in personal meaning. We invite you to join us, fulfill your purpose and make your mark!
Are you ready to challenge the expected to deliver the extraordinary?
Under the general supervision of the Laboratory Director, Manager or Supervisor, the laboratory assistant will help with overseeing all point of care testing and clinical support within all Duly locations.
Responsibilities:
The Journeys and Adventures that Await
Training and Competency of clinical staff:- Involved in training all new clinical staff that perform point of care testing. This includes weekly training sessions at a central location and may also include onsite training.
- Assist in running annual competency sessions for trained clinical staff, this can include up to 60 sessions at a central location but also at clinical sites where needed.
- Training as needed for new sites.
- Site Visits:
- Routine site visits to ensure that regulatory requirements are fulfilled. This includes, but is not limited to checking QC logs, reagent labeling and manufacturer inserts availability
- On demand site visits to help troubleshoot issues
- Local travel 50-75% of time
- Building relationships with Clinical Managers, Supervisors, and staff.
- Reference Laboratory:
- Assist clinical and laboratory staff with test code and specimen questions.
- Assist with resolving specimen problems.
- Assist with setting up new accounts or submitting changes to accounts as needed
- Assisting with courier schedules and issues, lockbox replacement and courier logs
- Any other duties as assigned
The Experiences You Bring
- High School Diploma or equivalency
- Associate/ Bachelor’s degree or equivalent experience in a related field from an accredited university preferred
- Some medical/science background preferred
- 3-5 years of Experience
- Experience preferred in one or more of the following:
- Point of Care testing
- Laboratory experience
- Phlebotomy
- Basic knowledge of OSHA, CLIA, HIPAA preferred
- Basic knowledge of Microsoft applications
- Excellent verbal and written communication skills
- Ability to assess skill level
- Ability to work in a team
- Must be able to work independently and be well organized
- Must have the initiative to learn, show interest and be self- motivated
Position Details:
Hours: Monday-Friday 8am-4:30pm
Location: Will Vary, Must be willing to travel
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