Description

Job Description:

Leidos is a Fortune 500™ company aimed at embracing and solving some of the world’s most pressing challenges. Through science and technology, Leidos makes the world safer, healthier and more efficient.

Our Civil Group offers an array of exciting career opportunities for the best IT, energy, logistics and engineering professionals.

As a Junior Desktop Support Specialist, you will be part of a dynamic team responsible for the ongoing desktop and IT support of Media and Publications with IRS. We have an established support team supporting approximately 150 employees located in Washington DC and another 80 employees in New Carrollton, MD. You will be responsible for continued day to day maintenance and support of the IRS Common Operating Environment based on Microsoft Windows. You will also be expected to support “above baseline applications”. Ordinary support needs include all desktop and laptop deployment, maintenance and troubleshooting. Additionally, support for individual/network printers, projectors for multimedia presentations, smartboard whiteboards, blackberries and scanners. Proven ability to offer high level desktop support in an enterprise environment.

NOTE: This is both a telework and onsite position – expected onsite 1 to 2 days a week with telework option for remaining days.

Ability to obtain a Public Trust.

• VPN , LAN , WAN
• Active directory
• Windows
• Use of a Ticketing system ( for example, KISAM, ServiceNow)

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

Come join our rapidly growing team and enjoy these benefits:

• Paid Time Off (PTO) accrued based on Leidos policy, up to 3 weeks a year

• Ten paid holidays per year

• Access to benefits on day one including medical and dental insurance, 401K, Life, AD&D, Voluntary Disability plans

• Ongoing training to support your success

• Tuition reimbursement based on Leidos policy

• Discounted Leidos stock purchase and other Employee Discounts

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.