Job Position Description:

We are looking for a Training Specialist to enhance the competencies of individual employees by designing and conducting training programs that will boost employees workplace performance in alliance with company’s core values. You will be responsible for performing training needs assessments, designing, and delivering curriculum and learning materials and for managing all phases of training interventions. This position is full-time, hourly and includes some second shift hours when necessary.

Duties and Responsibilities:

• Develop and implement training programs for custodial staff
• Perform "On the Job" training - includes second shift hours
• Prepare the written custodial services manual.
• Develop and implement a custodial employee recognition program.
• Develop and implement a custodial disciplinary program.
• Evaluate the performance of assigned custodial personnel and assist in administering the proper procedures for progressive discipline as needed.
• Assist in the interview process for all custodial staff.
• Assist in the evaluation of the quality of custodial services delivered at each facility
• Monitoring custodial staff for compliance regarding “right to know” laws (Safety Data Sheets) and personal protective equipment (PEP).
• Perform other duties as assigned.
• Maintain regular attendance.

Knowledge and Abilities:

• Basic computer skills and word processing.
• Proper cleaning procedures, cleaning chemicals, and cleaning equipment.
• Professional Custodial training techniques.
• Correct English usage, grammar, spelling, punctuation and vocabulary.
• Interpersonal skills using tact, patience and courtesy.
• Establish and maintain cooperative and effective working relationships with others.
• Manage assigned trainee and substitute custodian programs.
• Communicate effectively both orally and in writing.
• Implement successful training program.
• Set goals and standards and monitor compliance
• Train, supervise and evaluate personnel.
• Work independently with little direction.
• Plan and organize work.
• Read, interpret, apply, and explain rules, regulations, policies, and procedures.

Physical Demands and Qualifications:

• Work is performed while standing, sitting and/or walking.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the use of hands for simple grasping and fine manipulations.
• Requires bending, squatting, crawling, climbing, reaching.
• Requires the ability to lift, carry, push, or pull medium weights, up to 25 pounds

Company and Culture
For more than 60 years, ServiceMaster Clean has taken great pride in exceeding the expectations of our customers. Behind our commitment to excellence are five key attributes that define who we are and what makes us different from any other.

• We Are Experts and dominate the industry in scale and scope with an adaptable, extensive network that consistently delivers exceptional results
• We Are Committed to our customers and are guided in all we do by their needs.
• We Are Complete and seek to provide exceptional service and engage in proactive behavior.
• We Are Driven to pursue the highest standards and continuously improve in all aspects of our business.
• We Are Steadfast and here for the long haul with consistent service that ensures ongoing customer satisfaction
• Paid Training, Competitive Pay, Flexible Schedules, Career Path Opportunities, Positive Atmosphere

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.
Apply and become a part of ServiceMaster, one of the most respected professional cleaning companies in the Country. We pride ourselves on creating cleaner and healthier environments for our customer, their employees and customers. As a ServiceMaster Service Partner you belong to a team that works together to deliver the best solutions and customer service to our clients.
We offer paid training, excellent work/life balance and opportunities for advancement and a career path that matches your interests and goals.

This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.