IT Customer Support

Position Summary:

The IT Customer Support position is a full-time position and reports directly to the IT Director. This position will support end-users across our school, Plymouth Christian Academy to provide a good computer interface and support experience.

Position Responsibilities:

• Responsible for responding to incoming emails and ticket submissions
• Managing the servers and infrastructure both on and offsite
• Researching solutions for new and unresolved issues
• Maintaining an accurate hardware inventory, and other common system administrator duties.

Position Requirements:

• Bachelor’s degree in computer-related field.
• Minimum 2 years IT Customer Support experience preferred.
• Industry Certifications preferred
• Excellent verbal and written communication skills with attention to detail and accuracy.
• Excellent documentation skills
• Network Infrastructure Support
• Exercises good judgment in organizing and prioritizing work assignments while
• managing multiple, simultaneous activities.

Personal Qualifications:

The qualified individual is expected to demonstrate patience, humility, integrity, and kindness while performing his or her daily duties.

In faithful living, you are expected to:

• Be committed to a consistent, daily walk with Jesus Christ.
• Believe that the Bible is God’s word, standard for faith and daily living
• Model biblical principles in attitude, speech, and actions toward others. (Luke 6:40)
• Demonstrate by example, the importance of Scripture study, prayer, witnessing, and unity in the Body of Christ.
• Agree with the school’s Statement of Faith and Christian philosophy of education.

Important please include in cover letter or resume your experience as an employee or member of church. What Church, when, how long?

Interested applicants please submit your application and resume directly to

https://www.plymouthchristian.org/about-us/employment/

Note: School policy requires that each successful applicant be free of past serious legal infractions as determined through a criminal record check with local, state, and federal law enforcement agencies.

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: One location

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