ISD Engineer III (Splunk Logging Engineer) Job at Navy Federal Credit Union
YOUR LIFE'S MISSION: POSSIBLE
You have goals, dreams, hobbies and things you’re passionate about.
What’s Important to You Is Important to Us
We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen.
Don’t take our word for it.
- Military Times 2021 Best for Vets Employers
- WayUp Top 100 Internship Programs
- Forbes® 2022 The Best Employers for New Grads
- Forbes® America's Best Employers
- Newsweek Top 100 Most Loved Workplaces
- 2021 People Companies that Care
- Fortune Best Workplaces for Women
- Fortune 100 Best Companies to Work For®
- Fortune Best Workplaces for Millennials
- Computerworld® Best Places to Work in IT
Basic Purpose
The Log Monitoring Engineer will provide development, deployment and testing for enhancements and onboarding of data into the Splunk platform. The Log Monitoring Engineer will analyze and design enhancements to promote increased user adoption of Splunk for monitoring at NFCU. Analyze Operational team requirements and design data models and integrations for data.
Repsonsibilities:
Qualifications (all required unless otherwise noted):
Requirements (all required unless otherwise noted):
Desired:
Hours: Monday - Friday, 8:00AM - 4:30PM | On-call and after-hours support required
Location: 820 Follin Lane, Vienna VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602
Salary: $83,100 - $142,000
Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.
Repsonsibilities:
- Working with project teams and other ISD stakeholders to define monitoring requirements & identify gaps in existing monitoring.
- Perform Systems Analysis: Engage with internal teams to align platform capabilities with business requirements
- Developing of standard operating procedures and guidelines
- Design and implement Splunk apps, reports, alerts, and dashboards
- Documentation of Splunk knowledge objects (Apps, Dashboards, Saved Searches, Scheduled Searches, Alerts)
- Deploy integrations for internal stakeholders
- Perform Unit Test, System Test and User Acceptance Tests (UAT) for Splunk Dashboards and Apps developed.
- Implementing Systems monitoring processes through the ISD project and software development lifecycle.
- Quickly learn and maintain functional knowledge of evolving industry technologies, concepts and trends
- Provide technical guidance and assistance to internal customers and other ISD staff
- Recommend, develop, and maintain standard operating procedures for supported systems
- Create, review, and modify diagrams, schematics and other technical documents and templates
- Establish technical direction, develop, and initiate activities and assignments, organize and coordinate plans and efforts
- Conduct engineering and technical research and make recommendations on proposed solutions; anticipates and adjusts for potential problems
- Participate in technology research, procurement, deployment, and configuration of new and modified systems
- Uses logic and methods to investigate and diagnose system and product defects, and collaborate with internal technical teams and vendors for resolution
- Recommend design modifications to maximize availability and performance
- Ensure security and integrity of system and product solutions
- Complete work according to standard engineering principles and practices
- Ensure compliance with applicable standards for information security
- Train, guide, and mentor less experienced staff
- Oversee the design and implementation of system and product solutions in respective area supported
- Review and interpret system and product requirements. Analyze system requirement documents and other data to evaluate feasibility, cost and maintenance prerequisites
- Consult with engineers and other ISD staff to implement standard operating procedures and provide technical expertise and direction
- Document new system components or modifications to existing components to comply with engineering design and performance specifications
- Apply engineering principles into the design and enhancement of new and existing systems
- Coordinate with other ISD and business unit staff regarding implementation and modification of system and product solutions
- Analyzes and make recommendations regarding performance, scalability and availability metrics
- Investigate operational or business problems and propose solutions
- Ensure compliance with Navy Federal Credit Union ISD standards and best practices
- Solve business problems by defining the problem, interviewing stakeholders, identifying, and evaluating alternatives, and presenting the findings
- Present complete and organized documentation of processes, systems, and data
- Identify and analyze opportunities for new and/or improved processes, data, or technology; provide clear picture of possible outcomes
- Presents consistent, concise, relevant, reliable and timely information to all appropriate internal and external audiences/stakeholders through a variety of media
- Ensures accuracy of information to enable effective business decisions
- Frame message in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience
- Seek input from audience; confirms understanding; presents message in different ways to enhance understanding
Qualifications (all required unless otherwise noted):
- Bachelor’s Degree in a related field, or the equivalent combination of education, training, and experience
- Certification: Splunk Certified Architect
- Demonstrated experience designing and implementing Enterprise level Clustered Splunk environments consuming data from lots of different sources.
- Demonstrated experience designing and building complex dashboards based on Splunk to include complex logic, workflows, and data transformation.
- Demonstrated experience building and maintaining a complex data model to normalize incoming data sources.
- Intermediate experience in scripting with Windows PowerShell
- Designs and formulates plans for new and existing system and product solutions
- Provides engineering support for large-scale 24x7 operational environment, including off-hours
- Proven skillset in troubleshooting and resolving complex system and product defects
- Experienced with system and product performance, reliability, and availability
- Creates and maintains detailed schematics and other documentation for system and product solutions
- Applies research and analytical techniques to the design and development of new and existing systems and products
- Capable of managing multiple projects, resolve conflicting requests, and adapt to changing requirements and priorities
- Experienced in large project efforts from a technical perspective
- Strong analytical, planning, and technical problem-solving skills
- Clearly and concisely present findings and conclusions
- Ability to exercise initiative, produce desired results and achieve objectives
- Solid documentation and organizational skills
- Comfortable working with all levels of employees; including senior management
- Effective communications skills; written and verbal
- Proficiently lead, guide, and mentor others
Requirements (all required unless otherwise noted):
- 5+ years’ experience with scripting languages and automation tools
- Ability to multi-task and prioritize high priority tasks and projects
- General knowledge of the Service Portfolio, Business Services, Configuration Items and Universal Configuration Management Database (UCMDB) and how that works
- Ability to work through problems in a methodical approach while under pressure and within timelines
- Proficiency in performing research and analysis within timelines
- Ability to deliver monitoring solutions within timelines
- Ability to effectively learn and understand Applications and how they function to effectively monitor them and/or how they impact Systems monitoring
- Ability to lead efforts and tasks
- Capacity to work with all levels of employees
- Expertise in effectively handle problems, complaints, provide user support, and deliver solutions
- Ability to effectively deliver presentations on monitoring processes, technology, dashboards, infrastructure, and proposed solutions
- Ability to develop and document Systems monitoring processes, guidelines, standard operating procedures and implement them
- Ability to formalize reports, charts, and action plans
- Knowledge of Windows server administration and Linux/Unix administration and commands
Desired:
- Familiarity with financial industry
- Knowledge of NFCU operations, processes and procedures
- Some experience in Perl, Python, Jython, SQL and Java a plus
- Splunk certifications / Certified Administrator / Architect
- Log onboarding experience
Hours: Monday - Friday, 8:00AM - 4:30PM | On-call and after-hours support required
Location: 820 Follin Lane, Vienna VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602
Salary: $83,100 - $142,000
Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.
- Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.
Equal Employment Opportunity
Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability
Disclaimer
Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.
Bank Secrecy Act
Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Employee Referrals
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
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