Heart of Healing Hospice is a Medicare & CHAP certified Hospice agency.

Heart of Healing Hospice works as a united team to help individuals facing advanced illness's live more fully, in comfort, with spiritual support & dignity.

We provide expert interdisciplinary care, consultation, support & education for those affected by serious illness, death or grief. Enhancing the quality of our patients' lives, & the lives of those who love them, has an amazing way of enhancing our own.

Job Description

-Answer phones, receive all intake information for paraprofessional cases and enter the appropriate information in the computer.

-Complete intake forms and route them appropriately for admission approval.

-Assist in the scheduling of appropriately skilled person to fill the case, inputs scheduling information on the computer and continues to assist in the coordination of the scheduling.

-Schedule replacement staff as needed and input scheduling information.

-Assist in communication with patients/families on home health aide related issues.

-Assist in the establishment of personnel files and in the checking of references forparaprofessionals being considered for hire.

-Take telephone referral information if no nursing staff is available and pass referrals as soon as possible.

-Handle matters related to staff and the patient they serve, with the exception of issues that require professional/clinical judgment.

-Assist in the maintenance of case management notes related to personal problems and/other situations that arise with staff including those relating to patient care.

-Communicate on a routine basis with contract agencies to maintain smooth relations and to obtain needed information.

-Document and report changes in patient status, in service requirements, in and employee staff assignment and in particular, any unsatisfactory performance.

Perform other duties as directed.

JOB CONDITIONS

- Position is stressful in terms of meeting deadlines.

- It is primarily a desk job which essentially involves sitting, standing, stooping and walking,as well as an inordinate amount of telephone communication.

-It requires minimal lifting of office records and printouts.

-The ability to read 12 point and larger type is required.

QUALIFICATIONS

1. High school graduate.

2. Experience in a Hospice Care setting preferred.

3. Must be computer literate and able maintain simple records in English.

4. Must have a criminal background check.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.”

Job Type: Full-time

Pay: $19.00 - $26.00 per hour

Medical specialties:

• Geriatrics
• Home Health
• Hospice & Palliative Medicine

Schedule:

• Monday to Friday
• Rotating weekends

Ability to commute/relocate:

• Casa Grande, AZ 85122: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Required)
• Computer skills: 1 year (Required)

Work Location: One location

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