INSTALLER Job at Smithville Communications
Smithville, an established and trusted local provider of Internet, Voice, and Enterprise data services is seeking a flexible, energetic,
Installer to join our Outside Plant Operations team. At Smithville, we pride ourselves on our ability to provide our customers with excellent customer service and prompt solutions to their needs. Our goal is to deliver excellent customer service and prompt solutions to our customers’ needs.
As an Installer, you will complete installation of landline telephones and related work within both fiber optic and copper network deployments. Must be driven to support and embrace Smithville’s core values: Integrity, Positive Attitude, Teamwork, Customer Focus, Responsibility/Accountability and Innovation. This individual must demonstrate workplace behaviors which include accountability, adaptability, good communication, collaboration and initiative.
ESSENTIAL FUNCTIONS
- Must be able to make all types of one-, two-, and three-line installations of landline telephones. Including plugs and jacks
- Use of an OTDR, Optical Power Meter, and Copper Test Equipment to localize line trouble, in both fiber optic and copper networks, and communicate repair when needed
- Pick up copper cable pairs and install terminal blocks or splice pairs through to drop as required
- Know both fiber optic and copper cable color code
- Splice and terminate fiber optic cable within ONT (Optical Network Terminal) and related FTTH/FTTX network equipment
- Follow guidelines of all grounding procedures related to scope of work performed
- Run tests to insure proper operation of installation
- Complete all required reports when job is completed to ensure the accuracy of plant records
- Observe and practice all safety rules
- Will travel and stay out of town occasionally (10% to 15% of time), when necessary.
- Work overtime when necessary
- Possess creative and critical thinking skills
- Demonstrate excellent customer service skills in each interaction with internal customers, external customers and vendors
- Able to work without supervision, independently, and in conjunction with co-workers to achieve company goals
- Embrace continual learning and assist in improving work processes
- Must have a strong team mentality
- Willing to follow directions/instructions
- Other duties as assigned
EDUCATION AND WORK EXPERIENCE
- High School diploma or equivalent required
- FTTX or FTTH certification preferred
- Must be able to read, write and speak fluent English
- Must construction work experience or equivalent training
- At least two (2) years of general work experience within an industry-related field
- Valid driver’s license
- Knowledge of basic DC and AC electrical theory and application
- Ability to sit, stoop, stand, climb, kneel, bend, lift, crawl, squat, reach and utilize both hands and feet
- Must be able to work in a confined space
- Environmental exposure will include exposure to heat, cold, dust, wet areas, vibration and loud noises
- Must be willing and able to work in all types of weather conditions
- Must not be color blind
OTHER SKILLS & ABILITIES
- The ability to use a computer to perform job-related duties in Microsoft Outlook, Word, Excel, and company related software applications
- Open to changing priorities and working under tight deadlines
- Able to read cable records when necessary, read staking sheets and be able to read diagrams
- Ability to adapt in a fast-paced environment
EXCELLENT COMPENSATION & BENEFIT PACKAGE
- Market Competitive Wage
- Insurance Plans include: Medical | Prescription | Dental | Vision | Term Life | Short-Term Disability | Long-Term Disability | Voluntary Insurance
- Health Savings Account (HSA) with generous annual company contributions
- 401(k) Retirement Savings Plan with a company match
- Paid Time Off including vacation, sick, and holidays
- Discounted company products and services
- Other Amazing Offerings: Employee Recognition Programs, Tuition Reimbursement, Company-Provided Uniforms, Paid Training, and much more!
ABOUT US
For 100 years, Smithville has been and is a locally grown, family-owned, cutting-edge, live-where-we-work, stand-by-our-products, part-of-the-neighborhood, wildly-Hoosier technology company in the heart of Southern Indiana. We provide the best technology services without sending you across the globe for support. We love our services and Indiana. We think you will too!
Review of employment applications will begin immediately and continue until the position is filled. Smithville is proud to be an equal opportunity employer.
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