HR ASSISTANT / SHARED SERVICES GRADE 10

NON-BARGAINING UNIT NON-EXEMPT

BASIC FUNCTION

Primary duties will include system maintenance, data entry, maintaining electronic personnel files and providing administrative support to the department. Serve as first point of contract for faculty, staff, and students and as such will answer questions related to benefits, payroll, and other HR-related information on a daily basis.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Data entry for new and/or terminating employees, changes to employee records.
• Act as first line of inquiry and refer questions to other sources as needed. Respond and route HR Helpdesk tickets appropriately.
• Prepare reports and send routine letters and other benefits information as requested or needed.
• Provide accurate and up-to-date information related to benefits, policies and collective bargaining unit agreements to current VSC employees and retirees.
• Perform verifications of employment and other verifications for all VSC employees.
• Provide benefits support for VSC employees and retirees.
• Maintain relationships with vendors and carriers to resolve employee issues and to provide carriers with census information when needed.
• Familiarity with the preparation of check requests for general invoice and insurance payments.
• Assist Benefits Manager with benefits training for all VSC employees and retirees.
• Review entries for accuracy during payroll processing for all VSC employees.
• Coordinate, initiate, prepare, process, and/or monitor a variety of forms, records, schedules, and other documents, ensuring timely and accurate completion.
• Plan and prepare a variety of regular and special reports involving background research, compiling and analysis of data from a variety of sources.
• Maintain various written documents related to assigned functions, such as procedure manuals and respond to requests for information from internal and external constituents.
• Assist with other duties, as assigned.

SUPERVISION RECEIVED

Direct supervision is received from the Benefits Manager. HR Assistant will assist the Benefits Manager, the HRIS Manager and the Leave Benefits and Compliance Training Coordinator when needed.

MINIMUM QUALIFICATIONS

Bachelor’s degree in an appropriate discipline plus 1 – 3 years of relevant experience, or a combination of education and experience from which comparable knowledge and skills are acquired. Previous experience in organizing and maintaining moderately complex electronic filing and recordkeeping systems, including strong experience with computerized information systems, including spreadsheets.

KNOWLEDGE, SKILLS, & ABILITIES

Knowledge:

• Understanding of human resources functions and administrative operations.

Skills:

• Excellent customer service skills
• Excellent oral and written communication skills
• Strong planning, administrative, and organizational research, writing and analytical skills.

Abilities:

• Demonstrated ability to work in a fast-paced environment and adapt to changing work processes.
• Strong attention to detail and critical thinking
• Demonstrated ability to deal with highly confidential matters.
• Ability to deal effectively with a wide variety of internal and external constituents.
• Demonstrated ability to support a diverse community and promote diverse perspectives and cultures in an inclusive environment.

Location: This position is based in Montpellier, VT, but is primarily remote. The ability to occasionally perform work in our Montpelier office (1-4 times per month) is necessary.

Vermont State Colleges System (VSCS) values individual differences that can be engaged in the service of learning. Diverse experiences from people of varied backgrounds inform and enrich our community. VSCS strongly encourages applications from historically marginalized and underrepresented populations. VSCS is an equal opportunity employer, in compliance with ADA requirements, and will make reasonable accommodations for the known disability of an otherwise qualified applicant. Please contact Sarah Potter for assistance with accommodations at Sarah.Potter@vsc.edu

This general outline illustrates the type of work which characterizes the job classification. It is not an all-encompassing statement of the specific duties, responsibilities and qualifications of individual positions assigned to the classification.