Summary:

The Case Manager will work directly with Permanent Supportive Housing clients, their immediate family member(s), and with indicated clinical staff to assess client needs, develop individualized service plans, and assure coordinated care. The Case Manager will work closely with landlords and with community providers to assist clients in accessing apartments and available resources. May be full-or-part time position. Essential Duties and Responsibilities include the following.

Other duties may be assigned:

1. Provides individualized service plans based on an assessment of each client’s goals, strengths, weaknesses, and needs.

2. Performs quarterly service plan updates and progress reviews per policy and regulatory requirements.

3. Maintains case record documentation in accordance with program policy and procedure.

4. Identifies adequate and affordable housing for clients.

5. Conduct HQS inspection for initial and annual apartment for clients as requested by the Sullivan County Supervisor.

6. Maintains client confidentiality in accordance with agency policy and procedure, 42 CFR and Part 309, 14 NYCRR.

7. Coordinates client care with case management department for assistance with treatment providers and referral sources, attending treatment-planning conferences as requested.

8. Monitors residence for cleanliness and safety.

9. Facilitates monthly House Meetings with residents.

10. Maintains regular contact with housing clients, through phone, email, text plus including one home visit per month and one office visit, ensuring compliance with program rules and guidelines.

11. Housing case manager must be available to participate in all Catholic Charities Events such as Unstuff the bus, Adopt A Family, Toy Drive, Food Pantry Distributions and anywhere as needed.

12. Coordinates client referrals and follow-up to community resources, such as vocational/ educational, childcare, etc. 2

13. Monitors residents’ ability to live independently successfully, i.e. performance of daily living skills, ease in utilizing community resources, and engagement in self-help.

14. Monitors each resident’s behavior to assure compliance with program rules and responsibilities and intervenes as indicated.

15. Attends staff meetings and in-service trainings as requested.

16. Maintains current certification by attending relevant workshops and trainings.

17. Performs other duties as requested. Position Type and Expected Hours of Work: This is a full-time position. Days and hours of work are 9:00 AM to 5 PM Monday – Friday. Additional hours may be required to meet program deadlines, client needs and attend events. Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Ability to work with the public and/or under potentially stressful conditions.
• Must have an understanding of client engagement and de-escalation techniques.
• Prepare comprehensive progress notes and service plans in a timely fashion.
• Mobility to various apartment sites within the County withing the times and days that work for the clients we serve.

Qualifications Education and/or experience required:

• GED or High School Diploma a must.

Associates or Bachelor’s Degree in related field preferred.

• CASAC or CASAC-T is desirable.
• At least one-year of experience working with clients with mental health disorders and or recovering from chemical dependency is necessary.

Skills, Licenses and/or competencies required:

• Must possess and maintain a clean NYS Driver’s License throughout employment.
• Candidate must possess effective oral, written and computer skills. Must be able to also demonstrate effective interpersonal skills in working with clients and community liaisons

Catholic Charities of Orange, Sullivan & Ulster is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.

Job Type: Full-time

Pay: From $21.14 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
masks, hand sanitizer, temperature checks, social distancing, staggered work schedules where applicable.

Education:

• Associate (Required)

Experience:

• working with clients recovering from substance use disorder: 1 year (Required)

License/Certification:

• and clean Driver's license (Preferred)
• CASAC or CASAC-T (Required)

Work Location: One location

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