Housekeeping Manager Job at The Wigwam
The Housekeeping Manager performs inspection/management duties in accordance with company standards for satisfactory performance.
Duties include:
- following the instructions of the Director of Housekeeping in order to maintain company standards of cleanliness throughout the rooms section of the hotel.
- supervising the section housekeepers and section housekeeping aides (housepersons) assigned to the housekeeping team.
- relaying information concerning the status of rooms to and from the housekeeping office as well as the front desk.
Other essential duties and responsibilities of this position include the following (other duties may be assigned):
1. Assigns work to Housekeeping staff and trains staff in housekeeping duties.
2. Addresses guests complaints regarding housekeeping service of equipment.
3. Examines carpets, drapes, and furniture for stains, damage or wear.
4. Checks and counts linens and supplies and communicates needs
5. Records inspection results and informs Housekeeping staff of inadequacies.
6. Verifies staffing is appropriate for business levels.
7. Operates hotel property management system.
8. Handles lost and found inquiries and all pertinent procedures.
9. Checks vacant, expected departure and discrepant rooms.
10. Communicates with appropriate departments when necessary.
11. Conducts pre-shift meetings.
12. Cleans rooms and assists in laundry when necessary.
13. Inspects linen closets, storage areas.
14. Manages and aids in ordering/inventories
15. Handles time keeping records and submits to payroll for processing
Supervisory Responsibilities: Directly supervises hourly employees in the Housekeeping Department. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include assisting with interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Litchfield Park, AZ 85340: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel management: 1 year (Preferred)
Work Location: One location
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