• Required to work a minimum of 30-40 hours/week; set schedule as determined in occupancies of Hotel.
• Approach all encounters with guests and Associates in an attentive, friendly, courteous, and service-oriented manner.
• Maintain regular attendance in compliance with standards; be able to fill in where needed.
• Resolve all guest concerns, complaints or suggestions in a continuous effort to provide superior guest service, via written communication and/or phone calls
• Promote teamwork and Associate morale.
• Responsible for promoting the Hotel core values: Honesty, Personal Integrity, and Team Before Self.
• Assist with selection, training, counseling and motivating hourly associates.

• Follow proper cash control procedures.

• Assist with Laundry

• Able to perform Night Auditor Duties.
• Ensure proper delivery of guest special requests.
• Meet with and solicit comments from guests on a regular basis to determine their level of satisfaction with all guest services and facilities.
• Responsible for knowing hotel emergency procedures.
• Ensure the security needs of the property and guests are met.
• Participate in community activities, associate functions, and guest events.
• Ensure effective departmental communication and information systems through logs, department meetings and hotel meetings.
• Communicate with the General Manager on a daily basis.
• Inform General Manager of potential problems with guests and progress of special projects.
• Ensure proper communication and teamwork are continuous and carry out any reasonable request by Management.
• For Immediate consideration Must apply in Person at the Holiday Inn Express in Parsons has an immediate opening for full time and part time front desk clerk, preferably with previous hotel or customer service experience. They must have the ability to communicate with the public as well as hotel staff, be comfortable with using a computer and be able to manage the hotel in a professional manner. They should also be able to work with a flexible schedule, including weekends and holidays. Apply at 1500 Cattle Dr Parsons, KS. Serious inquiries only, no phone calls. Job Type: Full-time -Part time'

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Job Types: Full-time, Part-time

Pay: From $9.00 per hour

Benefits:

• Dental insurance
• Health insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Parsons, KS 67357: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)
• Communication skills: 1 year (Required)
• Hotel experience: 1 year (Preferred)
• Hospitality: 1 year (Preferred)
• Front desk: 1 year (Preferred)

Work Location: One location

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