Hotel Front Desk Agent Job at Staybridge Suites Toledo Maumee
Staybridge Suites Toledo Maumee Maumee, OH 43537
As a Front Desk Agent, you’ll work closely with our clients to ensure the smooth delivery of high-quality customer service. You will greet guests and help them with any questions and issues they may have during their stay. Furthermore, you’ll handle financial transactions and handle check-in and check-out tasks for guests. Our ideal candidate should have excellent communication and people skills, as you will interface with clients daily. We require a high school diploma or equivalent, a professional demeanor, as well as an ability to speak both English and Italian fluently. A familiarity with the hospitality industry is an asset.
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!
What We Offer:
- Career advancement opportunities
- Employee discounts
- Competitive pay
- Flexible work schedule
- Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
- Paid vacation
Now offering Daily Pay!
- Track your daily income with updates after every shift you work
- Transfer your earnings instantly or next day
- Automatically save a portion of your paycheck
What we are looking for:
- 0 – 1+ year of customer service experience
- Passionate about hospitality and creating an exceptional guest experience.
- Ability to handle confidential information, including guest records, with a high degree of integrity.
- Ability to answer and route calls as appropriate; takes guest messages with accuracy.
- All other duties as assigned.
Qualifications
Education
Preferred
- High School degree or better
Job Types: Full-time, Part-time
Pay: $13.00 - $14.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Maumee, OH 43537: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Please Note :
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