Hello – My name is Ingrid Pantoja and I am the recruiter for this position at Family Health Centers of San Diego. I will be reviewing all resumes that I receive and will be setting up screens and interviews. I look forward to reviewing your information and speaking with you about this opportunity at FHCSD. Have a wonderful day –

Ingrid

Family Health Centers of San Diego (FHCSD) is looking for Homeless Services Navigator – as a Homeless Services Navigator you will provide assistance to the Homeless Population in connecting and guiding clients to the appropriate resources, health care, case management, and care coordination services to ensure resources are provided in the process of taking care of their needs.

Responsibilities:

· Collaborate with multidisciplinary care team in coordinating a wide array of outreach, health care, case management, patient engagement functions in supporting and connecting patients of the Homeless Population with FHCSD services.

· Develop relationships with this special population by use of best practices techniques involving Motivational interviewing, Trauma Informed Care, Critical Time Intervention, Harm Reduction, and Housing First modalities.

· Provide direct and indirect patient services to support linkage and maintenance in care to include internal completion of internal and external referrals for the assigned programs.

· Resolve any barriers related to necessary resources in supporting this special population.

· As the intermediary, assist in communicating and clarifying information to access of needed resources.

· Provide relative information on specific services and resources available that can be accessed and utilized.

· Assist client in navigating through the various services in connecting to the most appropriate and viable resources.

· Interact with all levels of the organization, in developing and sustaining relationships to service clients’ needs and resources.

· May be involved with patient quality improvement projects to include improving retention in connected resources and services.

· Perform other duties as assigned.

Requirements:

· GED equivalent or High School diploma required.

· Bachelor’s degree in social work, public health, science, or related degree preferred. Or equivalent combination of education and experience that provides the skills, knowledge and ability to perform the essential job duties.

• Meet organizational driver requirements

Rewards:

• Job type: Regular Full Time
• Competitive Salary with Excellent Benefits
• Retirement Plan with Employer Match
• Paid Time Off, Extended Sick Leave and Paid Holidays
• Medical/Dental/Vision/FSA/Life Insurance
• Employee Discounts and Wellness Programs

· Sponsoring Employer with an Equity Investment Company that can assist you with your down payment for purchasing a home

FHCSD was founded by community activists working towards a common goal: caring, affordable, high-quality medical care for all. We are proud to continue this mission today as we provide accessible services to over 210,000 patients across San Diego County. The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Application Question(s):

• Willingness to work with our Homeless Population?

Experience:

• Customer/Patient Service: 1 year (Required)

License/Certification:

• Driver's License and Auto Insurance (Required)

Work Location: One location

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