Family Home Health Services is looking for a MRS for a Full-time position at our Orlando Branch.

The primary function of the MRS is to maintain the electronic medical records of patients. The MRS is also responsible for the collection of physician orders, lab results, and other critical information needed to maintain an updated EMR. The MRS is also expected to cross-train as the Patient Services Coordinator (PSC).

• Organizes, sorts, and maintains documentation in patient electronic medical records in a timely manner.
• Completes workflow tasks and other assignments to the Medical Records Specialist Responsible Position in the Agency’s electronic medical record.
• Uploads documents into the EMR, e.g., physician orders, paper visits, lab reports, as needed. Uses software, when available, to assist in uploading documents to the EMR.
• Sends and collects orders from physicians, Nurse Practitioners, and/or Physician Assistants.
• Uses EMR Order Tracking Notes consistently in the collection of orders.
• Collaborates with members of the Sales team in the collection of orders.
• Promotes the agency philosophy and mission by presenting a positive image to patients/families, physicians, and community agencies.
• Assists with communications which may include phone system, memo’s, answers incoming calls, documents, and disseminates appropriate messages.
• Provide effective communication to patient/family, team members, and other health care professionals and maintains confidentiality.

Physical, Mental, Miscellaneous Demands

• Prolonged sitting required, with the ability to operate office equipment which may include heavy lifting, bending, and standing.
• Requires the ability to handle stressful situations in a calm and courteous manner at all times.
• Requires working under some stressful conditions to meet deadlines and Agency needs.
• Must have and maintain valid Driver’s License, and proof of current valid auto liability insurance.
• Requires ability to use up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently and/or up to 10 pounds continuously to move objects.
• Work deals mostly with areas such as preparing and reading data and figures, records, reports, visual inspection involving small details. Although important, depth perception and field of vision (peripheral) are not as critical as the ability to distinguish small details and markings very near to the observer.
• Requires ability to grasp, pull, push, carry or otherwise manipulate objects; ability to perform tasks requiring action of muscles or groups of muscles and foot and/or hand-eye coordination.
• Requires ability to communicate clearly and make self-understood effectively in face-to-face interactions; articulate with accuracy to communicate using phone.
• Requires ability to hear and receive verbal instructions correctly, answer phones, communicate professionally with people in situations with some background noise.
• Requires ability to concentrate on fine detail with frequent interruption; ability to focus attention on tasks for 10-20 minutes at a time on a continuous basis, 20-60 minutes on occasion.
• Requires ability to understand and relate to specific ideas one at a time and to the concepts behind specific ideas; ability to remember verbal and written tasks/assignments from a few hours to several day periods.
• Position requires sitting approximately 60% of time standing/stooping/bending/ climbing approximately 20% of time; and walking approximately 20% of time.
• Excellent computer software skills necessary to produce accurate documents and materials required.
• Working knowledge of MS Office, Excel or similar software required. Proficient knowledge preferred.

• Requires ability to work effectively under minimal supervision; exercise excellent, sound professional judgment and maintain confidentiality.

Education: High School Graduate (College Preferred).

Experience: One-year general office experience preferred.

Skills: Computer skills preferred, excellent interpersonal and organizational skill. Knowledge of medical terminology preferred.

Transportation: Reliable transportation. Valid and current auto liability insurance.

Environmental/Working Conditions: Performs duties in an office environment during Agency operating hours. Works in a routine office environment; noise level may be moderately high; must have the ability to work a flexible schedule and extended hours. Possible exposure to toxic materials, toner, etc. If required to make patient visits, may work in patients’ homes in various conditions; possible exposure to blood and bodily fluids and infectious diseases; the ability to work a flexible schedule; the ability to travel locally; some exposure to unpleasant weather.

We offer the following competitive benefits to support you, your family, and your furry family members too!

• Newly improved mileage reimbursement
• Newly improved benefits packages
• Pet Insurance Coverage
• Paid Time Off
• Paid Holidays...plus 2 bonus floating holidays!
• Family Medical Leave
• Tuition Reimbursement
• 401k Plan with a Company Match
• Legal Aid
• Identify Theft Plan
• Perks and Discounts