Hindi/Urdu Speaking Care Coordinator Job at Passionate Care Management LLC
Remote Patient Monitoring is a method of healthcare delivery that uses the latest advances in information technology to gather patient data outside of traditional healthcare settings. Remote Patient Devices, LLC is looking for new team members for our continued growth. Our group assists patients with chronic conditions, such as hypertension, and the healthcare providers who treat them manage the conditions better.
Job Description:
Remote Patient Devices, LLC is looking for licensed individuals to act as the liaison between patients and their providers. We hire certified medical professionals to monitor patient data and handle our national tele-med calls to patients. As a Care Coordinator, you will have an assigned group of patients to follow up with on a monthly basis via phone call.
Conversations include: reviewing daily blood pressure readings, educating patients on improving hypertension control, and assisting patients to support the plan of care established by their provider.
Principal Duties:
- Verify and record the patient’s demographics, medical issues, medications, and risk management factors to create a clinical summary using our certified software program.
- Create a patient-centered, comprehensive plan of care for all health issues affecting their blood pressure based on a physical, mental, cognitive, psychosocial, functional, and environmental (re)assessment, and an inventory of resources.
- Review and evaluate blood pressure readings.
- Communicate with practices, based on established protocols, when readings exceed established parameters.
- Help provide the patient with a means to make timely contact with healthcare practitioners in the practice who can address any urgent needs pertaining to their hypertension. Ensure continuity of care with their designated practitioner by setting and reminding of regularly scheduled visits.
Requirements:
- Certified and Active: CNA, PCT, CMA, CCMA, or RMA
- Ability to follow HIPAA guidelines.
- Handle potentially difficult conversations in a calm and professional manner.
- Previous phone experience preferred.
- Bilingual candidates are a plus, with a preference for Hindi.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work setting:
- In-person
- Office
Ability to commute/relocate:
- Downers Grove, IL 60515: Reliably commute or planning to relocate before starting work (Required)
Experience:
- F2F Healthcare: 1 year (Preferred)
License/Certification:
- CNA, PCT, CMA, CCMA, or RMA certification (Required)
Work Location: One location
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