Heavy Duty parts counter sales Job at Auto Wares Inc Group
Position
Heavy-Duty Truck Counter Sales
Hours
FULL TIME: 35+ Hrs
Location
MI
Middlebelt
Available
Description
Auto-Wares is a privately held group of companies in the automotive parts aftermarket business. We are a distribution company serving the midwest states of Wisconsin, Illinois, Indiana, Michigan and Ohio headquartered in Grand Rapids, Michigan.
Auto-Wares has been providing the complete parts needs for service dealers and the motoring public since 1976.
Our Auto Value store of Middlebelt, MI is currently seeking a person for a Full-Time Heavy Duty Counter Sales position. This is an in-store sales/customer service position with many opportunities for advancement.
The position includes taking commercial orders ordered in via phone and helping retail customers in-store find parts.
The successful applicant will be customer service oriented, have heavy duty knowledge or experience and provide Exceptional Customer Service through face to face contact with customers inside the store location and out.
The applicant will need a knowledge of heavy duty automotive parts and the trucking industry. Automotive knowledge and customer service experience are a plus.
This position also includes but not limited to:
Customer Satisfaction
Complete projects as assigned by manager
Maintain communications with Manager
Work with the Manager to better communications / service.
Use electronic and paper catalogs to source automotive parts for customers
Auto-Wares has been providing the complete parts needs for service dealers and the motoring public since 1976.
Our Auto Value store of Middlebelt, MI is currently seeking a person for a Full-Time Heavy Duty Counter Sales position. This is an in-store sales/customer service position with many opportunities for advancement.
The position includes taking commercial orders ordered in via phone and helping retail customers in-store find parts.
The successful applicant will be customer service oriented, have heavy duty knowledge or experience and provide Exceptional Customer Service through face to face contact with customers inside the store location and out.
The applicant will need a knowledge of heavy duty automotive parts and the trucking industry. Automotive knowledge and customer service experience are a plus.
This position also includes but not limited to:
Responsible for store profitability through:
Good store communications
Answer phones according to AUTO VALUE procedures
Be fast and accurate
Offer all product options to customer
Always tell the customer what you can do for them
Ask for the sale!
Always ask for add-on sales
Process returns promptly, accurately (No Hassles)
Record all lost sales in the computer system.
Work with delivery system and drivers for top notch service.
Notify manager of any problems with customers
Put parts in their correct place
Maintain catalogs and price sheets; always current
Store appearance (clean & organized)
Customer service follow-up
Help train less experienced team members.
Protect the stores interest
Keep management informed of competition
Store security
Handle yourself as a professional, set an example
Requirements
Listed by: Nicole
Posted
12/01/22
Internal Use:
Job ID:
15901 Group:
CSG Submitted by:
Nicole Blair
Reply to:
Nicole Blair
Nicoleb@autowares.com (initial application info will be emailed here)
, MI
Nicoleb@autowares.com (initial application info will be emailed here)
, MI
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