HIRING IN AUSTIN, TX (Shops at Arbor Walk). As our business grows, we are interested in adding folks to our team that are as authentic as our food. We’re cultivating an environment of servant leadership. Southside leaders add value by serving others. We’re looking to offer the right opportunity to those interested in realizing their full potential with a focus on our top 3 – Consistent premium quality food, excellent customer service, and Texas friendly hospitality. If this sounds like you, we’d love your help writing the next chapter in our historic BBQ legacy.

Located at: 10515 N Mopac Expy Suite B-225, Austin, TX 78759

GUEST SERVICE REPRESENTATIVE DUTIES AND RESPONSIBILITIES

• Greets and communicates well with customers in person or via phone to ensure accuracy of order and customer satisfaction
• Knowledgeable of menu, demonstrates suggestive selling
• Ensures order accuracy, communicates order needs to fellow team members
• Takes orders, packages and correctly distributes to guests in line
• Maintains cleanliness and organization of service line, food holding wells and cutting board
• Weighs and cuts meat to exact specifications.

Support

• Cuts, packages and distributes orders efficiently and accurately
• Weighs and cuts meat to exact specifications
• Facilitates the distribution of complete orders to correct customers
• Maintains cleanliness and organization of service line, food holding wells and cutting board

Education and/or Experience

Food Handler Certificate required.

TABC if older than 18 years of age.

Previous kitchen and/or knife experience preferred.

Ability to listen, read, write and speak fluently in English for all job related circumstances.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

While performing the duties of this job, he/she is frequently required to stand; walk; use hands to finger, handle, or feel; and talk or hear. He/she is regularly required to reach with hands and arms. He/she must occasionally lift and/or move up to 40 pounds. Repetitive motions with knives are used for multiple hours.

The noise level in the work environment is usually moderate to loud

$500 sign on bonus, paid after first 90 days of employment.

Part-Time Benefits:

• Paid Monthly buss pass upon request
• Free Shift Meal each shift worked
• 30% Employee Discount on Regular Menu items & Merchandise
• 401 (k) with up to 5% Employer match
• Employee Referral Bonus Program
• Focused Leadership Development Program
• COMPANY HOLIDAYS- Closed on Thanksgiving, Christmas, and Easter
• Holiday Bonus Pay for all Hourly & Salary Employees who work in Operations on the day of the holiday. (example- Mothers day, Fathers day, Memorial day)
• Flexible Part time schedules, Float Pool

Full Time Benefits:

• Paid Monthly buss pass upon request
• Tuition Reimbursement Program- up to 100% paid college tuition
• 30% Employee Discount on Regular Menu items & Merchandise
• Free Shift Meal each shift worked
• 401 (k) with up to 5% Employer match
• Employee Referral Bonus Program
• Focused Leadership Development Program
• Medical, Dental, Vision, Life, Short- term and Long- term Disability
• 1 week Vacation pay/year - accrual starts and day 1
• 1 week Sick pay/year - accrual starts and day 1
• COMPANY HOLIDAYS CLOSED - Thanksgiving, Christmas, and Easter- Paid for Full Time Employees
• Holiday Bonus Pay for all Hourly & Salary Employees who work in Operations on the day of the holiday (example- Mothers day, Fathers day, Memorial day)
• Full time set Schedules