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Guest Experience and Sales Associate Job at LaVida Massage Sugar Hill

LaVida Massage Sugar Hill Sugar Hill, GA 30518

**This is a MEMBERSHIP SALES POSITION**

LaVida Massage of Sugar Hill is a Beautiful NEW Massage Center and Day Spa that is already the Top-Ranked Massage Center in the area (4.9 on Google, 5.0 on Yelp, and 4.8 on Listen360). Serving clients from Buford, Cumming, Duluth, Suwanee, Flowery Branch, Johns Creek, and Lawrenceville.

We're hiring experienced sales associates to join our amazing, supportive, and quickly growing team for part time work.

Mission: Create a human-centered, connection-focused, purpose-driven wellness center that makes a positive difference in people's lives in a meaningful and tangible way, every day.
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Dear awesome human being!
Hi! I’m Umang, 4x entrepreneur, life coach, artist, licensed massage therapist (LMT), and owner of LaVida Massage Sugar Hill.

I’m focused on creating a culture of harmony, support, authenticity, growth, generosity, and fun. My team and I are proud of what we have created together, and celebrate the fruits of our labors. We acknowledge each person’s unique contributions and provide mentorship and support so we can all grow in a meaningful, aligned, and beautiful way – in massage and in life.

Six years ago, I quit a 6-figure job that felt soulless and didn’t have meaning to me, and began doing massage and coaching as a solo-preneur. Last year, my larger dream to impact thousands of people each year in a meaningful way was realized as we opened this center! And I’m proud to say, my team and I are making a difference every day!! :)

We as a team are like the avengers, each with our own unique gifts, yet a common goal to make “magic moments” happen - those rare moments of compassion, understanding, connection, trust, and joy between people. And we need YOU and your unique talents to join us as we grow!

In just over a year, we’re already the best-rated massage center in the area - just google us! Now we’re out to not only take care of our people, but also make a bigger difference beyond just massage, through workshops, art gallery shows, and donations to non-profits and partnerships with the community to host events that make a difference.

That’s where YOU come in! You'd be crucial in helping grow our membership base, which keeps the lights on and keep our hard-working therapists stay booked, and work with guests that appreciate their talents and benefit from their gifts. You’ll learn and grow in ways you didn’t expect because of the approach we take to help each other rise up.

We desire someone to provide an extremely positive and memorable guest experience. In this role you will be responsible for MEMBERSHIP SALES and delivering top-notch customer satisfaction in a professional, high-volume therapeutic massage center.

I hope you say yes to exploring the possibility of working together to create a win for you, myself, our clients, our team, and the larger world. Thank you for reading!
-Umang (owner)

SCHEDULE:

We have a part-time position available that would be responsible for the center during peak times, including some weekend days and weekday evenings.

RESPONSIBILITIES:

Sales

  • Meet goals for membership sales
  • Effectively promote and sell retail products
  • Drive seasonal promotions

Guest Scheduling

  • Have a friendly, welcoming phone presence
  • Be extremely detail-oriented to efficiently book appointments
  • Be able to prioritize and multi-task to manage high-volume calls
  • Maintain thorough and accurate client notes

Guest Relations

  • Have a genuine interest in getting to know clients
  • Be able to converse with and connect to clients of different ages and backgrounds
  • Ensure clients are cared for, from the minute they walk through the door to the time that they leave the center

Teamwork

  • We help each other help our guests, and it is a core part of our approach to provide a seamless experience. Thus, ability to work effectively and positively with massage therapist and esthetician teams is crucial

Center Operations & Cleanliness

  • It is really important that we maintain an organized and clean environment for our guests and our team. The front desk is responsible for hourly walk-through of the center to ensure that the lobby, restrooms, laundry room and break-room are clean and organized.
  • Daily cleaning including vacuuming, dusting, and mopping and cleaning of restrooms

THE IDEAL SALES ASSOCIATE

To be happy and successful in this position, you would:

  • Believe in the mental and physical benefits of massage therapy
  • Get a real sense of satisfaction out of helping people
  • Be very comfortable selling enthusiastically and lovingly
  • Be motivated by the opportunity to earn more through sales commissions
  • Love meeting and getting to know people
  • Like working in a team environment and creating camaraderie
  • Be very detail-oriented
  • Able to flow as needed between different tasks and duties throughout the shift
  • Be very comfortable working on computer

Pay and Benefits for the Sales Associate

  • Hourly Compensation plus Sales Commission and Performance Bonuses
  • Low cost Dental, Vision, and Supplemental Health Insurance
  • Low cost Accident and Short Term Disability Insurance
  • Low cost Life Insurance
  • Paid Vacation
  • FREE monthly massages
  • Product Discounts
  • 1% Donation on your behalf to causes and organizations of your choice

Job Type: Part-time

Pay: $13.00 - $18.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 4 hour shift
  • 8 hour shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Sugar Hill, GA 30518: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • For this position, we need someone who is able to do a shift Wednesday 8am-3pm and Sunday 12pm-7pm. If hired, will you be able to consistently do at least both those shifts?

Experience:

  • spa: 1 year (Preferred)
  • sales: 3 years (Required)
  • front desk: 3 years (Preferred)

Work Location: In person




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