Government Business Specialist

Position Summary:

The Government Business Specialist achieves TireHub’s government/municipality sales goals ensuring profitable growth and compliance. This position assists Program Dealer Specialists and Customer Service Specialists with bid submission, ongoing government account compliance, reporting, and general support.

The individual must exhibit the following core attributes of the TireHub commitment:

• Approachable - If a company could smile, we would. Instead we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships.

• Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique.

• Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end.

• Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done – and we do it fast.

Role Specifics:

§ Leads government channel sales efforts in partnership with the Customer Service Specialist, Program Dealer Specialist, and other Sales Team Members.

Grows large government fleet and municipality business to exceed year-over-year and annual volume and profitability targets

§ Builds organizational knowledge of government contracting types that influence procurement entities to award business at SLED and FED levels

§ Develops and grows working relationships with Buying Cooperatives and State Agencies to drive business at State & Local Levels

§ Leads and collaborates with other TireHub sales and marketing resources to develop and submit winning proposals

§ Generates new government sales leads through analysis of data and from feedback collected from the field including multi-channel customer feedback

§ Collaborates with assigned Product Assortment Manager to assure optimization of inventory for government accounts

§ Manages activity with sales management tools while evaluating CRM solutions

§ Reports Government sales performance, compliance, and ongoing account management with various levels of TireHub leadership including legal department

Performs additional responsibilities as requested*

Competencies:

• Customer Focus: Building strong customer relationships and delivering customer-centric solutions
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Drives Results: Consistently achieving results, even under tough circumstances
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

§ Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement

§ Collaborates: Building partnerships and working collaboratively with others to meet shared objectives

§ Manages Ambiguity: Operating effectively, even when things are not certain, or the way forward is not clear

§ Self-Development: Willingness to engage in new material and learnings to enhance product and selling skills

Experience:

• 5+ years of total sales experience, such as field and B2B sales and establishing/sustaining key customer relationships
• At least 2+ years of sales experience in Tire Manufacturer Program Management / representation, preferred with large volume customers
• 2+ years’ experience with bidding government contracts
• Bachelor’s Degree preferred
• Required to have a valid driver’s license and 3-5 years driving experience

Knowledge & Skills:

§ Expertise with tire manufacturer warranty, programs, and tire products

§ Familiarity with supply chain processes

§ Familiarity with customer relationship management tools (Dynamics / Sales Force)

§ Familiarity with enterprise resource planning systems (Prophet 21)

§ Familiarity with business intelligence tools (Power BI / Tableau / ClickSense)

§ Familiarity with government websites like: BatoGovTires.com

§ Understands how to locate, bid, and win government contracts

§ Proficient in Microsoft Office suite

§ Excellent communication skills; written, verbal and presentation

§ Ability to analyze data to identify trends and opportunities to grow market share

§ Hybrid role based in the Hub with travel up to 70% with frequent overnights

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)