DEPARTMENT: Keith Hills Golf Course Campbell University

STATUS: Part Time

(Hours available to work will be different shifts Mon-Sun, ranging from 7am-9pm).

Position Summary:

The Golf Shop and Cart Staff employees at Keith Hills Golf Club are expected to provide superior customer service, and contribute to a positive experience for, all guests who visit Keith Hills Golf Course and Pro Shop including members, Campbell students, faculty, staff, university officials and the outside public.

Essential Duties and Responsibilities for Pro Shop:

• Register guests for play
• Schedule tee times for groups
• Assist with members’ events, as well as outside outings
• Assist Director of Golf and Head Professional with member clinics
• Provide excellent customer service and assist with management of the Golf Shop
• Keep Golf Shop neat, clean and organized
• Check in, price, and properly display merchandise
• Manage inventory and keep golf shop supplies well stocked
• Place orders for customers as needed
• Make daily deposit and maintain money in register balanced
• Supervise on-duty golf car attendants
• Maintain a professional appearance and demeanor at all times
• Understand the overall operations of Keith Hills and its mission
• Other duties and responsibilities and activities may change or be assigned at any time with or without notice.
• Uphold and abide by Campbell University policies and procedures, including, but not limited to; Title IX, and FERPA guidelines

Essential Duties and Responsibilities for Golf Cart Staff:

• Responsible for 90 Carts - cleaning, maintaining, restocking of carts throughout the day and storing/charging carts in cart shed
• Starter/Ranger Duties - managing tee sheet and keeping pace of play moving for a great golfing experience
• Manage Practice Facility - restocking range balls, picking 32 acre practice facility, maintaining tee box and target greens
• Provide top notch customer service at the bag drop - loading and cleaning clubs
• Restocking water coolers throughout the course
• Other duties and responsibilities and activities may change or be assigned at any time with or without notice
• Uphold and abide by Campbell University policies and procedures, including, but not limited to; Title IX, and FERPA guidelines

Education/Experience:

• High School Diploma or GED
• Valid NC driver’s license required
• Customer service experience and knowledge of golf course and club house etiquette is desired

Knowledge, Skills, and Abilities:

• Communicate effectively to all groups through both oral and written channels
• Display a positive attitude, self-motivation, and a good work ethic
• Demonstrate tact, courtesy and discretion in all interactions with visitors to Keith Hills Golf Course, including members, Campbell University students, faculty, staff, university officials, and the public
• Work independently as well as function effectively in a team and within a diverse group of people
• Exercise good judgment in complex and new situations
• Detail-oriented and willing to work in a changing environment
• This position requires honesty, integrity, accuracy and the ability to work within the Christian mission of Campbell University

To Apply For This Position:

Campbell University is unable to accept paper or email applications. Please apply online at http://www.campbell.edu/about/employment/ and click "Apply for this Position" below the description of the position for which you are applying. Please submit contact information for three references with your application. If you have any questions, or if you are an individual with a disability and need assistance completing an application for employment contact the Human Resources Department at 910-893-1256 or email employment@campbell.edu . Campbell University is an Equal Opportunity Employer.

Campbell University maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. Accordingly, the University is committed to administering all educational and employment activities without discrimination as to race, color, sex, sexual orientation, gender identity, age, ethnicity or national origin, religion, disability, genetic information, protected veteran status and any other characteristic protected by law, except where appropriate and authorized by law. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

Employees and applicants of Campbell University will not be subjected to any form of harassment or discrimination for exercising rights protected by, or because of their participation in, an investigation or compliance review related to Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act, the Americans with Disabilities Act, Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974, the Veterans Employment Opportunities Act of 1998, or any other federal or state nondiscrimination law, rule, or regulation.

Campbell University also maintains affirmative action programs to implement our equal employment opportunity policy. Employees or applicants who wish to review appropriate portions of these affirmative action programs may schedule an appointment to do so by contacting the Human Resources Department at the Buies Creek campus, during normal business hours.