General Receptionist/Greeter

Clement Auto Group, Inc. is one of the fastest growing automobile groups in the greater St. Louis area. With 6 locations, Clement Auto Group has new & used car dealerships near St. Charles, St. Peters, St. Louis, Wentzville, O'Fallon, Cottleville, Earth City, Kansas City and Columbia, MO.

We are looking to add an General Receptionist/Greeter to our Clement Team. If you are looking for a career that you can grow in and continually participate in learning and development, this is a great opportunity that could change your life.

Summary

Receives callers at the dealership, determines the nature of their business and directs callers to their destination. Answers basic inquiries, routes incoming calls, takes messages and provides basic information to all callers.

Essential Duties

• Greets showroom customers and determines the nature of their visit.
• Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson.
• Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
• Communicates with callers and visitors in a professional, friendly and efficient manner.
• Obtains basic demographic information about each customer, using an ups card, a computer system, a log sheet or other method established by the dealership.
• Enters data into prospect tracking system and runs prospect reports for managers weekly.
• Communicates messages to the appropriate parties in a timely manner.
• Types memos, correspondence, reports and other documents.
• Assists service customers during the morning and evening service rush whenever possible.
• Assists with clerical duties as requested.
• Maintains a professional appearance.

Other tasks as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• No prior experience or training.
• Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills

• • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Reasoning Ability

• • Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits:

• Pay $15 -$17 Hourly

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Short Term Disability
• Long Term Disability
• Life Insurance
• 401k