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General Manager (FT) Job at Adirondack Winery.

Adirondack Winery. Queensbury, NY 12804

Adirondack Winery is seeking an experienced General Manager to oversee operations of both its original Lake George Tasting Room and its brand-new, multi-million dollar Tasting Room in Queensbury, NY. Founded in 2008, Adirondack Winery is on the rise. Already the largest winery in this region, Adirondack Winery is focused on growing from a 20,000-case winery to a 50,000-case winery over the next 10 years.
About the Tasting Rooms:
The Lake George Tasting Room, located at 285 Canada Street, opened in 2008 and welcomes over 65,000 visitors annually, and while open year-round, June through September is when 60% of its business occurs. At peak season, the General Manager will oversee operating hours of 10am to 10pm daily. This location delivers a consistent wine tasting experience, with a limited food pairing option and a constant flow of customer traffic purchasing wine and retail merchandise. This location functions as walk-in only.
The Queensbury Tasting Room, located at 395 Big Bay Road, opened May 2022 and was designed to be able to offer our customers the experience they’ve been asking us for, for so many years. The downstairs tasting room seats 50 inside and 36 outside on our patio. Not only do we offer the Original Wine Tasting Experience, wine purchasing and retail merchandise customers have come to know and love, but we also offer a full range of elevated tasting experiences, impressive charcuterie and dessert board options, wine by the glass, beer, cider, spirits, and an impressive list of craft cocktails. Live Music, Trivia, and Tasting Room Takeovers are just a snapshot of the events we host in this Tasting Room. In addition, there is a semi-private barrel room, where we host bus groups, bachelorette and birthday parties, group tastings and more. Upstairs we boast a private event space that seats up to 96, where we host Uncork & Craft events, Wine & Food Pairing Events, Yoga, and private events. While business at this location brings much less foot traffic than Lake George, tickets are bigger and it has more consistent year-round potential; it too is busiest in peak season of June through September, with hours of 11am to 9pm daily.
The General Manager would oversee operations of both locations with a staff of approximately 25 at peak season, including a dedicated Assistant Manager and Leads at both locations, as well as Keyholders and Part Time Associates. You would also work closely with our Sales Manager, who oversees private events at Queensbury and offsite events.
The ideal candidate would have at least 4 years of experience in a General Manager capacity (preferably in the restaurant or hospitality sector) with strong knowledge of front and back-of-house operations including staff management (hiring, training, scheduling, coaching and supervision), sales and performance motivation, budgeting and cost control, purchasing, inventory, food safety, menu development and presentation, reservation management, customer service, marketing and events support, and effective retail merchandising. Strong communication is a must for the General Manager, as they are the liaison between ownership and tasting room staff, ensuring that all ideas, programs, policies, and procedures are executed and followed through as intended by the company. Reporting to the Company President, the General Manager promotes a sales-driven, customer-focused culture with the goal of delivering a WOW experience repeatedly; and builds productivity, training Tasting Room staff for future growth through hiring and developing great people.
Physical demands: The ability to frequently lift, move and load cases of wine (approx. 35lbs each), must be able to remain in a stationary position for 50% of the time, sitting or standing. Constantly operate a computer and other office machinery such as a calculator, copier, and printer.
Working conditions:
  • Must be able to work in a retail/restaurant setting with multiple people and/or distractions, with many customers and employees.
  • Must be able to maintain reliable transportation to get to and from work sites.
  • THIS IS NOT A REMOTE POSITION

Work Locations:
  • Adirondack Winery Tasting Room 395 Big Bay Road, Queensbury, NY
  • Adirondack Winery Tasting Room 285 Canada Street, Lake George, NY
  • Time will be split between both locations to meet business needs.

Work Schedule:
  • As a salaried position, the hours of work is dependent upon the seasonality and work load. The expectation is that the General Manager will work the hours needed to complete the tasks assigned to meet or exceed management’s expectations. Weekends, evenings and Holidays are required – latitude will be given with ongoing success.
  • Vacation Black-Out: Long term vacations are prohibited during the busy summer season, as this is a critical period for Adirondack Winery’s Tasting Rooms. This generally encompasses the end of June through Columbus Day weekend. The General Manager is also expected to be present at each Anniversary Celebration, which typically occurs in Mid-April. Specifically, we allow no more than 5 consecutive scheduled and unscheduled days off during this period, and other critical holiday periods.

PERKS:
Employee discounts including 1 free bottle of wine a week (worth $1000+ annually!); Reciprocal benefits at other major attractions in the area, free coffee, work outings and more!
BENEFITS: Medical, Dental, and Vision insurance after 30 days of employment, 401K with employer match eligibility after 6 months of employment, Paid Time Off, employee referral program, and employee discount!
Disclaimers: Nothing in this job description restricts management rights to assign or reassign duties and responsibilities to this job at any time. This job description is subject to change at any time.
To be considered for this position, please submit a cover letter and resume.
We look forward to hearing from you!



About Adirondack Winery.:

Founded by lifelong lovers of the Adirondacks, Mike, and Sasha Pardy, Adirondack Winery is recognized as one of the most celebrated and acclaimed wineries in New York state. They offer over 30 fruit-infused and traditional varietal wines and their Tasting Rooms in Lake George, Bolton Landing, and Queensbury are frequently listed as top attractions to visit in the Lake George region. Adirondack Winery wines can be found in over 450 New York liquor stores and are available for purchase 24/7 at adkwinery.com. Adirondack Winery is also the presenter of the Adirondack Wine & Food Festival, held June 25th & 26th at Charles R. Wood Festival Commons in Lake George.MISSION STATEMENT At Adirondack Winery, our mission as a family-owned business is to provide our customers with delicious, award-winning, quality wines that are all hand-crafted locally. We provide an unparalleled selection of wines with something to satisfy every palate, from unique, fruit-infused wines to traditional white and red varietals and more! Whether you are reflecting on your experiences in the Adirondacks or reside in this beautiful region, our goal is for our guests to regard Adirondack Winery as the most memorable winery they have experienced and welcome our brand into their lifestyle. VALUE STATEMENTWe will accomplish our mission by adhering to the following values:Customer Relationships:We treat our customers as we would good friends, combining accurate, timely, dependable and exceptional customer service with a friendly rapport and welcoming atmosphere.Wine Experience:We invite our customers to join us in our journey through wine enjoyment, providing a wine tasting experience that is relaxing, fun and educational. We are proud that we foster many non-wine drinkers into wine learners and then wine lovers through this experience; Becoming as much a part of the customers' lives as they are of ours.Love Local:We aim to support our local area. We do this through sharing the beauty of the Adirondacks with visitors from all over via the local photography on our labels; by providing a wine experience that brings customers back to the region time and time again; and by donating to local charitable causes. We also do our best to source locally made foods and accessories to sell at our tasting rooms!Continuous Improvement:We are dedicated to the continuous growth and development of our people and business. We are consistently working to improve our wines and customer experience, as well as working to increase the availability and awareness of Adirondack Winery's products and services to the general public.Wine Making Passion:Adirondack Winery believes that great wine-making starts with a passion for wine. We have successfully translated our passion into a business we love and are proud of. We take pride in selecting the best ingredients and using a traditional, hands-on approach to wine making that is guided by our talented winemaker every step along the process. It is our dedication to quality and process that results in our outstanding, award-winning wines that can be enjoyed by everyone!Read more about Adirondack Winery's history at:https://www.adirondackwinery.com/About-Us




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