Are you passionate and interested in helping others? Do you care about great service and quality products? At White Horse Vapor, we place people who are serious about quitting smoking on a pedestal. Making that decision is difficult and with the right support, it is not only attainable, but it is the heart of what we do. We offer an energetic and engaging work environment!

We are seeking an outgoing and dynamic team member who will drive sales & service, support through respectful, collaborative, agile, determined, and driven interactions with customers and our team members. If you are a customer-focus, responsible, dedicated, enthusiastic & confident with strong interpersonal skills and a strong work ethic then we would like to speak with you.

Our culture empowers us to provide quality alternatives to smoking, experience-focused customer service, growth opportunities and a variety of benefits with perks.

Tasks Include & Not Limited To:

• Supervise, train and assist employees like Sales Representatives and Fulfillment Associates in customer service, store maintenance and product promotions.
• Develop and maintain a schedule for employees centered on peak traffic, In Store Pickup coverage and store operating needs.
• Seek ways to better promote the store, the company mission statement and service within the store.
• Maintain proper inventory levels, ensure stocking, and organization of Retail and Fulfillment sections.
• Implement cross-training of employees and Assistant Managers to maintain productivity at all times.
• Manage all controllable costs with a view to maintaining profitability.
• Ensure the store remains clean and presentable at all times, incorporated in both our opening and closing procedures.
• Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.

Your benefits and perks:

• Competitive pay, quarterly and annual bonus & other work perks
• Referral bonus program
• Employee discount on products

What you bring:

• High School Diploma or GED, required
• 1 year or more experience in retail, direct customer sales & service, or hospitality, preferred
• A real passion for helping, respect for sustainability, and curiosity to educate oneself and others on our

products A respectful, agile, collaborative, determined, and driven mindset

• Ability & willingness to work flexible hours including but not limited to: opening & closing shifts, Saturday or Sunday shifts, & holidays (must work 2 weekends per month) Sundays are paid at time and a half.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• Employee discount

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Required)

Experience:

• Retail: 3 years (Required)

Work Location: One location

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