Front Office Receptionist

4-5 Days/Wk on Average

Monday, Tuesday, Thursday – 7:15-5:00

Friday – 7:00-2:00

Wednesday - Select Wednesday's 7:15-2:00

WHO WE ARE:

We believe in providing the highest quality care to our patients. We are continuous learners and are committed to improving the overall health of our patients and our community.

OUR CORE VALUES:

We show up on time every day with a positive attitude, expecting positive outcomes with everything we do.

We’re committed to continuous improvement and growth both personally and professionally.

We have a heart for service and are personally invested in the success of the practice and the health of our patients.

We are trustworthy and honest and it’s solidly reflected in everything we do.

We have an attitude of respect and appreciation for our teammates and celebrate any win as a win for the practice.

IF YOU FIND FULFILLMENT IN:

• Being a part of a team, working toward a common goal that serves the practice and the needs of patients.
• Genuine Care for Others.

• Serving our patients and your team members.
• All aspects of customer service and the patient’s overall experience in our practice. Our goal is always to exceed expectations!
• Communicating with patients via phone and in person.
• Learning quickly.
• Being detail oriented with strong organizational skills.
• Taking initiative and personal responsibility.
• Being positive and friendly.
• Working in a fast-paced environment.
• Following systems.
• Completing daily, weekly and monthly tasks on schedule consistently.
• Continuous learning and improvement.
• Problem solving and trouble shooting with tasks and in patient communication.
• Working in an environment where team members adapt to situations as needed.

REQUIRED SKILLS:

• A “roll-up-your-sleeves mentality” and willingness to tackle job tasks
• Excellent verbal and written communication skills.
• Excellent customer service.
• Excellent computer skills (Dentrix experience a plus) and knowledge of dental terminology.
• Handle all restorative phone calls (scheduling, rescheduling, following up with patient no-shows, etc.
• A desire to contribute and enhance the growth and mission of our practice.

Job Type: Full-time

Pay: $12.00 - $14.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Day shift

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
We are wearing all proper PPE (including masks and gowns as needed).

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

Please Note :
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