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Front Office Assistant Job at EMSL Analytical, Inc

EMSL Analytical, Inc Orlando, FL 32808

EMSL Analytical, Inc. is seeking a Full Time Laboratory Administrative Assistant for its Orlando, FL location. This is a support position to the entire laboratory, including the manager and analysts. Looking for a detailed oriented individual responsible for data input and client interaction. Good telephone and computer skills. Self motivating and multi-tasking abilities desired.

Responsibilities include but are not limited to:
Receive environmental samples and log-in/data entry Chain of Custody into LIMS system and shipping and handling- will train.
Review paperwork for all incoming samples to ensure completeness and correctness.
Inspect samples to ensure sample integrity is retained and that the packaging is not compromised.
Make sure all samples are placed in the proper storage area to await analysis.
Generate analytical reports and enter data produced by analysts into the computer system for the production of the final, client ready report. Reports are generated in the priority in which the lab manager assigns them.
Ensure that the final report is prepared within the required time frames and that the results are reported to the client in a timely manner.
Handle inventory and record keeping.
Assist with customer services client questions via phone and e-mail and product sales.
Clerical duties such as answering phones, filing, faxing, assisting clients, scanning, mailing, etc. as necessary.
Answer high volume phone calls.

Requirements:
High School Degree or equivalent.
One to three years' of customer service experience.
Science background is desirable i.e.: science education background or laboratory experience.
Must be proficient in MS Office especially EXCEL and typing.
Must have excellent communication and computer skills.
Must have excellent customer service skills – customer service experience is a plus.
Must be willing and able to work in a fast-paced environment and multi-task.
Must be able to prioritize work assignments.
Must be able to stand and sit for various lengths of time.

Available Shift:
Monday to Friday 9:30 a.m. to 6:00 p.m.
Training Shift to start will be Monday to Friday 8:30 a.m. to 5:00 p.m.

For consideration, all candidates must apply through our company website.
EMSL Careers Website: https://phf.tbe.taleo.net/phf02/ats/careers/v2/viewRequisition?org=EMSL&cws=40&rid=3815

EMSL offers full time benefits: medical, dental, 401(k), voluntary benefits, paid time off, holiday pay and a flexible spending account.

To find out more about EMSL Analytical, Inc. please visit our website at: www.emsl.com

EOE including Veterans and Disabled.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Education:

  • High school or equivalent (Preferred)

Work Location: One location




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