Front Gate/Desk Attendant Job at Riviera Golf & Tennis Club Inc
1. Work as a Front Desk attendant, directing members, guests, and vendors to their appropriate locations with a welcoming, friendly, and positive attitude.
2. Ability to follow proper protocols and entrance guidelines to ensure only members, staff, and authorized guests and vendors gain access to the property.
3. Learn Front Desk procedures to cover breaks or open shifts.
4. Answer switchboard or front gate extension in a cheerful and professional manner.
5. Enforce speed and safety guidelines to ensure club safety.
6. Work security for special events.
7. Adhere to the standards of excellence and guidelines set in the employee handbook, Club policies and procedures, coaching, and training.
8. The ability to work weekends and holidays.
9. Maintain a professional, team oriented, and service friendly attitude.
10. Be familiar with the daily Club functions, activities, and group and VIP arrivals.
11. Follow all grooming and uniform code guidelines.
12. Attend monthly department meetings and make sure you embody our Standards of Excellence, Core Values, Mission and Vision and promote a strong team atmosphere and culture.
13. Be aware and able to enforce all fire-life-safety and emergency procedures. Remain current in all updates with regards to new procedures and training.
Required Experience:
-
High School diploma, general education degree or international equivalent- 1-2 years in a customer service role; previous Front Office experience desired
- We cannot emphasize enough: superior people skills with a friendly, welcoming and positive attitude at all times.
- Excellent knowledge of the English language is mandatory as well as the ability to speak, read and write clearly.
- Basic knowledge of Microsoft Word, Excel, and Outlook.
Job Types: Part-time, Full-time
Salary: $17.00 - $19.00 per hour
From: Riviera Golf & Tennis Club Inc
Benefits:
- 401(k)
- 401(k) matching after 1 year
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
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