Front Desk Supervisor Job at Paws and Play Pet Resort & Training Center
Paws and Play Pet Resort & Training Center Tuckahoe, NY 10707
Love dogs? Do you have a passion for providing exceptional customer service?
Enjoy developing and leading a team? You'll love this job!
Paws & Play Pet Resort and Training Center is a family-owned business and has been providing quality pet care since 2011. We’re proud winners of the “Best of Westchester” awards for Best Pet Boarding, Doggie Day Care, Dog Trainer, and Pet Groomer by Westchester Magazine for the last 8 years.
We’re currently seeking a high-energy, customer service-focused, enthusiastic individual to fill the full-time Front Desk Supervisor position.
Does This Sound Like You?
- Ability to exhibit a positive, enthusiastic, and cheerful demeanor towards others.
- Self-motivated with strong work ethic, time management skills, & attention to detail.
- Leads by example by being a professional and respectful example for the team.
- Effective written and communication skills including accurate record keeping skills.
- Ability to handle busy daily schedule and ensure completion of daily goals.
- Ability to consistently hold individuals accountable when necessary.
Responsibilities:
- Train, manage, and provide performance feedback for front desk/reception staff.
- Direct the front desk operations including client arrival and departure procedures, and accurate documentation and pet information.
- Resolving dog and client issues in a positive, professional manner.
- Develop and continually review/update department procedures.
- Ensure all staff members are practicing current department procedures.
- Maintain inventory of lobby and all necessary items for other departments as needed.
- Keep lobby area a neat, clean, and vibrant environment.
We offer above-average industry pay and benefits, including:
- Competitive Pay
- 401k Match
- Employee Discounts – Bring Your Dog to Work!
- Work in one of the most fun industries!
Submit your resume. We look forward to the possibility of you joining our team!
Candidates who would be successful in this position may have previous experience as a lead receptionist, hotel front desk manager, or customer service manager.
Job Type: Full-time
Pay: Up to $22.00 per hour
Benefits:
- 401(k) matching
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Tuckahoe, NY 10707: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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