Family-run and customer-focused since 1994, Automann has evolved into the leading distributor of HD truck and trailer parts. We sell to regional warehouse distributors, truck/ trailer dealers and specialty repair shops throughout the US, Canada and abroad. With more than 40,000 active parts across 17 categories from Body and Cabin components, Suspension, Steering and just about everything in between. To learn more please visit our website at www.automann.com.

Automann services its distributors out of (4) US Distribution centers; Monroe Township NJ (HQ), New Lennox IL, Duncanville TX and Ontario CA and (2) distribution centers in Canada: Brampton ON and Edmonton AB.

Summary

As our Front Desk Receptionist you will be the first point of contact for our customers, supplier partners, distributors, and guests via phone, email and fax.

· You will also monitor incoming communications via email, mail & fax and distribute
· Monitor front desk and comply with all security procedures for visitors
· Monitor visitor access and maintain security awareness
· Answer phone inquiries, screen & direct calls
· Provide basic company information
· Ensure knowledge of staff movements in and out of organization
· Perform clerical duties, maintain physical & digital files, and organize documents
· Oversee mail sorting / deliveries & packages
· Maintain Reception Lobby
· Basic Data Entry into Excel
· Other duties as assigned

Skills and Qualifications
· Professional yet friendly phone etiquette
· Friendly, upbeat demeanor is required for this role
· Prior front desk receptionist or call center experience is required
· Ability to establish and maintain a positive and professional relationship with clients, co-workers and visitors
· Strong organizational and follow-up skills a must
· Ability to multi-task and prioritize
· Strong verbal communication skills
· Team-oriented mindset and strong work ethic
· Must be reliable with good attendance
· Bilingual in Spanish preferred
· Microsoft Office / Basic Excel required

We are an equal employment opportunity employer without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, sexual identity, marital status, genetic information, military or veteran status, or any other category protected by applicable federal, state, or local law.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Experience:

• Receptionist: 2 years (Required)
• Microsoft Excel: 1 year (Required)

Work Location: One location

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